Job Description
Job DescriptionDescription:Service Advisor – Grand Rapids, MI
Righter’s Auto Repair
Do you communicate at a high level and feel like you’ve been settling in a career with limited opportunity? Do you have goals and aspirations that are going unnoticed? At Righter’s Auto Repair, our business is built on human-to-human connections. We want to see you reach your personal potential by helping the people in our community.
We live and work by our core values:
- Be Teachable – Always learning and open to growth.
- Be Resourceful – Find solutions and make things happen.
- Be Intentional – Act with purpose, clarity, and care.
- Committed to Craft – Take pride in excellence, no shortcuts.
If these values resonate with you, you may be the Service Advisor we’re looking for.
Why Join Us
- Top pay: Competitive salary with pay plans that reward hard work and growth ($65K–$95K/year based on performance and experience).
- Training & Support: Clear KPIs, sales training, and in-depth position coaching. You’ll have the tools to create your own success.
- Team Culture: Work alongside highly skilled, motivated technicians who hold themselves to the highest standards.
- Environment: Modern, clean facilities with straightforward processes.
- Schedule: Reasonable working hours — no weekends.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with up to a 4% company match, plus access to a dedicated financial advisor.
- Up to 3 weeks paid vacation and paid holidays.
Your Role
As a Service Advisor, you’ll be the bridge between our customers and our technicians. You’ll build lasting relationships, guide customers through repairs with transparency, and ensure they feel confident about their vehicle care. You’ll also support our technicians by clearly communicating customer needs and ensuring repairs are done right the first time.
What We’re Looking For
- Experience with domestic automobiles is preferred.
- Strong communication and customer service skills.
- Someone motivated to grow, aligned with our values, and ready to become an integral part of our team.
Equal Employment Opportunity
Righter’s Auto Repair is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.
Requirements:
If you have experience with domestic automobiles and are motivated to become an integral contributor to our team, then we are serious about rewarding you with an incredible career opportunity! We pride ourselves on having a strong, committed team. You will not be left without support, someone will be there to pick you up and lend a hand when things get tough.