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<h3>Job Description</h3>
Job Description
Innkeeper Hospitality, LLC, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Night Auditor for Seven Gables . 
Job Purpose:
Responds in a professional and courteous manner to arriving, departing, and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Greet and welcome guests upon arrival. Register guests into the computer, verifying the reservation, address, and credit information. Promote the “preferred” guest program and provide recognition and benefits to all current members.</li>
<li>Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and an accurate report of receipts daily. Cash checks and exchange currency for guests</li>
<li>Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li>
<li>Promptly respond to and resolve guest complaints</li>
<li>Answer telephone promptly and properly being polite, courteous, and friendly</li>
<li>Be friendly, thorough, accurate and efficient in taking reservations</li>
<li>Be friendly, thorough, accurate and efficient in performing Check-ins</li>
<li>Be friendly, thorough, accurate and efficient in performing Check-outs</li>
</ul>
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
<ul>
<li>Assist guests with luggage upon their arrival to and departure from the hotel</li>
<li>Use the guests’ names</li>
<li>Be knowledgeable and helpful about the local area, the hotel and hotel services</li>
<li>Handle messages, wake-up calls, mail, and faxes properly</li>
<li>Assist guests’ with laundry/dry cleaning needs</li>
<li>Know of incoming VIPs</li>
<li>Follow all applicable Company Standard Operating Procedures.</li>
<li>Perform other assignments as directed by the General Manger.</li>
<li>Be an enthusiastic, helpful and positive member of the team</li>
<li>Be professional, responsible and mature in conduct and behavior</li>
<li>Be understanding of, encouraging to and friendly with all co-workers</li>
<li>Be self-motivated and use time wisely</li>
<li>Maintain open line of communications with each department</li>
<li>Communicate pertinent information</li>
<li>Respond positively to new ideas</li>
<li>Openly accept critical/developmental feedback</li>
<li>Maintain effective communication through the use of meetings, log books and bulletins</li>
<li>Be available to help other departments in emergency situations</li>
<li>Adhere to all work rules, procedures and policies established by the company including, but not</li>
<li>limited to those contained in the associate handbook.</li>
<li>Safety and Security Skills</li>
<li>Properly handle and account for keys</li>
<li>Be knowledgeable of policies regarding emergency procedures and security concerns</li>
<li>Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li>
<li>Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items</li>
<li>Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li>
<li>Have full understanding of franchise honors program</li>
<li>Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li>
<li>Verifies all information on reservations check-in; name, address, method of payment, etc.</li>
<li>Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li>
<li>Identifies and records special billing instructions and notifies accounting</li>
<li>Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li>
<li>Adheres to hotel policies regarding the use of cash banks</li>
<li>Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li>
<li>Report potential sales contacts to the sales department protection of guests’ room numbers.</li>
</ul>

Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
<ul>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>Must be able to read and write to facilitate the communication process.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where the hotel is located and its attractions.</li>
<li>Most work tasks are performed indoors. The temperature is moderate and controlled by the hotel</li>
</ul>
environmental systems.
<ul>
<li>Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.</li>
<li>Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li>
<li>Must be able to lift up to 15 lbs occasionally.</li>
<li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing,</li>
</ul>
 listening and hearing ability and visual acuity.
<ul>
<li>Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li>
<li>Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li>
<li>Ability to spend extended lengths of time viewing a computer screen.</li>
<li>Requires manual dexterity to use and operate all necessary equipment.</li>
<li>Must have finger dexterity to be able to operate office equipment</li>
</ul>

Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule, including nights, weekends, and/or holidays</li>
</ul>

Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values-Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Life insurance</li>
</ul>

Night Auditor Seven Gables

<h3>Job Description</h3>
Job Description
You Are Here (YAH) is looking for a Tour Manager to join the Experiential Marketing team in delivering amazing experiences for our corporate partners and their customers.  The right candidate will possess a combination of great people skills, an eye for detail and infectious enthusiasm. Responsibilities for this position include, but are not limited to, the following: 
Responsibilities: 
<ul>
<li>
Demonstrate basic knowledge of YAH’s client and their products and services. 
</li>
<li>
Act as a representative of YAH and the client. 
</li>
<li>
Assist agency team in research for market events and activities. 
</li>
</ul>
<ul>
<li>
Create event recaps and take event photos. 
</li>
<li>
Work with venue contacts, vendors, and onsite staff for set-up, execution, and breakdown of event display. 
</li>
<li>
Interact with consumers, maintain yourself and the equipment in a clean and presentable manner; assist and answer consumers questions as needed on-site. 
</li>
<li>
Proven ability to set-up, operate, and trouble shoot equipment to conduct the event, including generators, computers, tablets, sound system, monitors, interactive displays, and other possible on-site challenges. 
</li>
<li>
Help manage onsite staff and consumer experience within event footprint. 
</li>
</ul>
<ul>
<li>
Safely pack assets for transit to and from event site. 
</li>
<li>
Assist in managing program inventory. 
</li>
<li>
Coordinate travel accommodations as needed. 
</li>
</ul>
Requirements: 
<ul>
<li>
Bachelor’s degree (preferred). 
</li>
</ul>
<ul>
<li>
Current, valid Class A driver’s license (preferred). 
</li>
<li>
Comfortable driving truck and towable trailer or large box truck. 
</li>
<li>
Event Marketing enthusiast, with experience in the following areas: demonstration of products, retail, sales, and cooking. 
</li>
<li>
ServSafe Certified a plus. 
</li>
<li>
1-3 Years Event Management experience. 
</li>
</ul>
<ul>
<li>
Familiar with DOT regulations and pass DOT Medical examination. 
</li>
<li>
Clean driving record. 
</li>
<li>
100% travel (independent): Travel may include driving or flying to various locations within US 
</li>
<li>
Excellent written and oral communication/presentation skills. 
</li>
<li>
Strong organizational and time management skills with the ability to multi task in a fast-paced environment while delivering with great attention to detail. 
</li>
</ul>
<ul>
<li>
Ability to work independently and collaboratively in a cross-functional team environment. 
</li>
<li>
Ability to lift, carry, push or pull medium weights up to 50 pounds. 
</li>
<li>
Proficient in MS Office Suite program (Outlook, Word, Excel and PowerPoint). 
</li>
<li>
Keen sense for creative style and visual aesthetic a plus. 
</li>
<li>
Diversity Marketing experience a plus. 
</li>
</ul>
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Tour Manager

<h3>Job Description</h3>
Job DescriptionAshlyn, M. child care worker says " I love working in the program because it gives me the opportunity to make a positive difference in a child's life." SCHEDULE: Weekday and Saturday
PAY RATE: $12.00/hr
The Child Watch Attendant is responsible for directly participating with and ensuring the safety and care of children participating in the Child Watch program.
<ul>
<li>Participate with children in all activities and implement character development activities.</li>
<li>Maintain a clean and safe child watch area to include regular disinfection of toys and furniture. </li>
<li>Notify supervisor if equipment, toys or furniture are damaged</li>
<li>Communicate effectively with parents to ensure they are well informed, explaining policies and procedures and maintaining positive rapport. </li>
</ul>
Perks of working at the Y!
<ul>
<li>Free individual YMCA membership! Discounts on programs</li>
<li>Tuition Assistance </li>
<li>Competitive Wages </li>
<li>Flexible Schedules </li>
<li>Career Development</li>
<li>Child Care discount 25% (must work min 20 hrs/week to qualify); Summer Camp discounts</li>
<li>Free Employee Assistance Program (EAP) Program</li>
<li>Y Retirement Fund: Y pays 12% after employee meets eligibility requirements; 403B available </li>
</ul>
We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility and adheres to our mission. Must be able to obtain CPR/AED/FA certification (classes provided through the YMCA) and pass a background check. This position is open to candidates 16 years of age and older.
The YMCA of the Iowa Mississippi Valley is a 4-star rated Charity Navigator employer for over 16 years. "Only 2% of the charities we evaluate have received at least 11 consecutive 4-star evaluations, indicating that YMCA of the Iowa Mississippi Valley outperforms most other charities in America." - Charity Navigator. We have also been voted "Best in the QC" by Locals Love Us several years in a row.
 Job Posted by ApplicantPro

Child Watch - Part-time - Days - Bett YMCA

<h3>Job Description</h3>
Job Description
Client Experience Concierge
Position Purpose
As the Client Experience Concierge, you are the first point of contact and the face of our boutique, setting the tone for a premium, welcoming, and seamless experience. This in store role is rooted in hospitality and elevated service, creating a memorable entry point for every visitor. With poise, warmth, and impeccable standards, you ensure each client feels seen, valued, and supported throughout their in-store journey. More than a greeter, you are an experience guide, attuned to unspoken cues and the distinct expectations of each individual. You work closely with Client Advisors, Managers, and Support teams to orchestrate a cohesive, client-centered experience, embodying the essence of luxury service at every touchpoint. This role is ideal for someone with a hospitality mindset who thrives in dynamic, client-facing environments and takes pride in delivering thoughtful, high-touch interactions that reflect our brand's values.
Client Experience Concierge
Main Responsibilities
• Welcomes clients and ensures a warm, professional, and service-oriented atmosphere in the store.
• Supports Client Advisors and the broader sales team by preparing client-facing materials, coordinating appointments, and ensuring seamless handoffs.
• Assists with scheduling house appointments, private sessions for Very Important Clients (VICs), and follow-ups related to shipping, alterations, or special services.
• Prepares for and supports in-store events, buying appointments, and visits, ensuring a smooth and luxurious experience for clients and VICs.
• Helps maintain showroom presentation and replenishes product to ensure an elevated, consistent store environment.
Sales &amp; Operational Excellence
• Provides essential operational support to help the store achieve sales targets, including assisting with consignment, transfers, and ATS (Available to Sell) tracking.
• Operates the point-of-sale (POS) system to process transactions, returns, and exchanges in accordance with company policies and procedures.
• Coordinates special orders, product searches, and inventory requests to support the sales team and meet client needs.
• Ensures accurate and timely entry of client and transaction data to support reporting and follow-up.
• Applies foundational product knowledge and trend awareness to support the team in delivering tailored client recommendations.
Team Support &amp; Compliance
• Assists in achieving sales goals aligned with their role level, focusing on developing sales capabilities and progressively contributing to expanding the client base and delivering quality service.
• Supports the sales team in achieving individual and store sales targets by assisting with client interactions, maintaining client records, and contributing to a high standard of customer service.
• Maintains stockroom organization, assists in product preparation for the sales floor, and supports inventory accuracy.
• Helps monitor adherence to store procedures and supports compliance with company policies, security, and health &amp; safety regulations.
Skills &amp; Qualifications
• 0–2 years of experience in retail, customer service, administrative support, or a department store client service role preferred.
• Strong interpersonal skills, focused on delivering a consistent and exceptional client experience.
• Comfortable supporting the sales team to help meet store-wide objectives.
• Exceptional verbal communication skills and a team-oriented approach.
• Punctual and reliable, with the ability to adhere to daily schedules.
• Flexible availability to work various shifts, including evenings, weekends, and holidays.
• Proficient in addressing client inquiries and resolving issues in a timely manner.
• Willingness to collaborate with colleagues and actively support team objectives.
• Adaptable to changing priorities and capable of managing multiple tasks simultaneously.
• Fully aligned with brand values

Client Experience Concierge #2101

<h3>Job Description</h3>
Job Description
Job Title: Concierge Associate 
Reports To: The Concierge Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 
Job Overview:
The Concierge Associate provides exceptional office and front of office services. As the first face and first impression for SPS offices, including many clients, guests, and vendors, the Concierge must maintain an engaging, helpful, can-do, resourceful, and confident demeanor while ensuring the quality and efficiency of the lobby and front desk experience for building guests. 
Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 
Duties and Responsibilities:
<ul>
<li>Provides 5-star customer service to all employees (in all forms of communication). </li>
<li>Welcomes guests, receives and catalogs guest information, and orients new clients. </li>
<li>Represents SPS and our clients positively in all interactions (in person, on the phone, and over email). </li>
<li>Oversees the quality of the lobby concierge experience while demonstrating a spontaneous desire to assist others and provide excellent service. </li>
<li>Exhibits a courteous and gracious personality even in stressful situations. </li>
<li>Keeps building secure by receiving guests and contacting associated client host, coordinating with Building Security, and managing access levels for clients. </li>
<li>Troubleshoots issues related to access cards, turnstile, and traffic flow. </li>
<li>Fields questions about bike storage, mail room, loading dock, and other common inquiries. </li>
<li>Directs requests to building maintenance, SPS staff and clients. </li>
<li>Collaborates with other members of the team who are also responsible for the front desk experience, including cross training other staff on how to effectively handle the day-to-day operations. </li>
<li>Greets and opens the doors (when applicable) for residents, tenants and guests. </li>
<li>Responds to all requests in a courteous, professional manner at all times. </li>
<li>Answers the front desk phone. </li>
<li>Arranges for car/limo services when requested.</li>
<li>Assists with restaurant menus, reviews, recommendations, and reservations. </li>
<li>Provides directions for parks, restaurants, airports, etc. </li>
<li>Maintains control of all keys, including the logging of keys in and out. </li>
<li>Announces all visitors to the clients and tenants. Keep all visitors at the front desk until. permission is received from the unit resident/tenant. Exhibit a positive and professional attitude. Be kind and helpful to everyone. </li>
<li>Escorts/assists tenants to and from cars, lobby areas, etc. </li>
<li>Proactively assists with packages and groceries. </li>
<li>Provides additional level of security for the complex.</li>
<li>Assists with dry cleaning. </li>
<li>Takes resident requests for maintenance services and completes the required documentation. </li>
<li>Prevents unauthorized written and verbal solicitations throughout the building. </li>
<li>Takes control of the lobby and monitors cameras and the entranceway. </li>
<li>Maintains a clean and pleasant environment. </li>
<li>Secures all packages, deliveries, and other appropriate items at the designated area. </li>
<li>Monitors use and return of carts. Keep appropriate records in the logbook. </li>
<li>Logs in all contractors. Notify the superintendent of any contractors or repairmen in the building.</li>
<li>Proactively seeks out additional work during downtime. </li>
<li>Builds professional relationships with customers and other teams.</li>
<li>Maintains professionalism and composure when interacting with all employees. </li>
<li>Trains back-up and provides guidance on policies and procedures. </li>
<li>Determines what additional support is needed when handling sensitive inquiries. </li>
<li>Provides exceptional customer service to client. </li>
<li>Provides reception or concierge (front of office) or mail/office services (back of office) coverage as needed. </li>
</ul>
Competencies: 
<ul>
<li>Strong verbal and written communication skills. </li>
<li>Excellent customer service skills. </li>
<li>PC skills MS Office Suite experience. </li>
<li>Ability to handle multiple tasks simultaneously. </li>
<li>Good organizational skills. </li>
<li>Possesses ability to work independently and capable of completing projects. </li>
<li>Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. </li>
<li>1-2+ years prior work experience preferred. </li>
<li>Ability to work assigned work hours determined by manager. </li>
<li>Excellent organizational and time management skills. </li>
<li>Analytical abilities and aptitude in problem-solving. </li>
<li>Superb written and verbal communication skills. </li>
<li>Current knowledge or ability to learn computer-based systems required for functions of position. </li>
<li>Required to maintain an overall professional appearance and attitude. </li>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
Pay Range$21—$23 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

Concierge Associate

<h3>Job Description</h3>
Job Description
Holiday Inn Express Lewiston, ID managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
Medical and Prescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans With Match
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Earned Wage Access
Retirement Planning
To learn more about our company please visit our web site at <a href="http://www.nwxsouthern.com" target="_blank">www.nwxsouthern.com</a>
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Guest Service Representative/Front Desk Clerk

<h3>Job Description</h3>
Job Description
We are seeking a motivated and dedicated individual to manage our front office operations and provide excellent administrative support and patient service.
Key Responsibilities: Manage incoming phone calls and schedule appointments. Communicate with insurance carriers to verify eligibility and benefits. Check-in and greet patients with professionalism and warmth. Coordinate with other doctors' offices and healthcare providers. Enter patient data and prepare treatment plan estimates. Develop and maintain strong relationships with patients. Collaborate closely with Hearing Care Providers and other team members
Qualifications: 1-2 years of medical office experience preferred, but not required Strong communication skills; friendly and outgoing personality Basic knowledge of Microsoft Office applications (Word, Excel) A growth mindset with a willingness to learn and adapt Self-motivated and ambitious individual eager to contribute to a dynamic team
This is an excellent opportunity for someone looking to grow in a supportive and professional environment.
Important Notice Regarding Job Applications
To ensure a smooth and efficient hiring process, please submit all applications online through our official application portal. PLEASE DO NOT VISIT OUR PHYSICAL LOCATION OR CALL REGARDING OPEN POSITIONS. This helps us dedicate our time to reviewing applications and ensures all candidates are given equal consideration We appreciate your understanding and look forward to reviewing your application!
Company DescriptionAmerican Hearing Care, LLC (AHC) is a leading private hearing healthcare company founded in the Southeastern US. Currently operating 40 clinics across Alabama, Georgia, and South Carolina, AHC is rapidly expanding due to its proven, patient-centered results and outstanding patient care. At AHC, we follow a growth-oriented approach to hearing healthcare, helping as many people as possible hear better while continuously growing our market share. 
<h3>Company Description</h3>
American Hearing Care, LLC (AHC) is a leading private hearing healthcare company founded in the Southeastern US. Currently operating 40 clinics across Alabama, Georgia, and South Carolina, AHC is rapidly expanding due to its proven, patient-centered results and outstanding patient care. At AHC, we follow a growth-oriented approach to hearing healthcare, helping as many people as possible hear better while continuously growing our market share.

Front Desk Medical Receptionist (PCC)

<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Great Work Environment</li>
<li>Career Advancement Opportunities</li>
<li>Employee Discount</li>
<li>Paid Time Off&nbsp;</li>
</ul>
Job SummaryWe are seeking a Medical Receptionist to join our team! As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Our ideal candidate will be able to use their skill set to assist in providing quality care and ensure that our clinic runs smoothly. We are looking for a team player that can multitask, be non-judgemental &amp; empathetic, and understands the importance of providing the highest quality of care to our patients every time.&nbsp; This job may also include training as a Medical Assistant on a case-by-case basis at the sole discretion of the employers business needs.&nbsp; Responsibilities&nbsp;
<ul>
<li>Greet patients who walk through the door</li>
<li>Ascertain their needs and get them checked in</li>
<li>Pull their medical records, or take a new patient history</li>
<li>Maintain comprehensive medical records, as needed</li>
<li>Strictly adhere to HIPAA standards</li>
<li>Respond to emails, faxes, phone calls pertaining to scheduling appointments and/or answering patient questions.</li>
</ul>
Qualifications
<ul>
<li>Strong customer service skills</li>
<li>Excellent organizational skills</li>
<li>Attention to detail</li>
<li>Familiarity with basic computer programs, such as the Microsoft Office suite</li>
<li>Previous medical office experience required</li>
<li>Medical assistant certification (preferred)&nbsp;</li>
<li>Bilingual</li>
</ul>

Receptionist / Front Desk Specialist (Private practice medical clinic)

<h3>Job Description</h3>
Job DescriptionDescription:
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.
 
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
<ul>
<li>Check-in/Check-out hotel guests</li>
<li>Process all payments according to established hotel requirements</li>
<li>Provide information and assistance to all guests and vendors </li>
<li>Prepares all necessary reports during each shift for the management team</li>
</ul>
 
Job Qualifications:
<ul>
<li>Highly motivated team player with strong initiative and desire for achievement </li>
<li>Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary</li>
<li>Ability to work well in stressful situations</li>
<li>Readily available and approachable for all guests while providing excellent guest service</li>
</ul>
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.
 
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
 
Team Member Wellness Program: How We Thank You For All You Bring To The Team
 
Rewarding Benefits Package:
<ul>
<li>Healthcare including Medical, Dental, and Vision Insurance </li>
<li>HSA &amp; FSA plans available! </li>
<li>Dependent care FSA</li>
<li>Identity Theft Protection Insurance Commuter benefits including transit &amp; parking </li>
<li>Pet Insurance </li>
<li>PTO and Payroll Incentives for Annual Wellness Exams</li>
<li>Employee Assistance Program </li>
<li>Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services </li>
<li>Paid Sick and Vacation Time</li>
<li>Family Leave</li>
<li>401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution</li>
</ul>
 
Rewarding Hard Work:
<ul>
<li>Incentive based bonus program</li>
<li>Free room nights at our hotels and employee discounts within your hotel brand</li>
<li>Discounts for friends and family within your hotel brand </li>
<li>Team Member of the Month, Quarter, and Year recognition and bonus</li>
<li>Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work </li>
<li>Career Growth through our in-house training program with a path personalized to your desired goals</li>
<li>Referral bonus program to ANY of our locations</li>
</ul>
 
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Front Desk Agent

<h3>Job Description</h3>
Job Description
Front Desk Associate Job Summary
Job Summary: As a Front Desk Associate, you will be the first point of contact for our organization, responsible for providing exceptional customer service to our clients and visitors. Your warm and welcoming demeanor, coupled with your efficient handling of administrative tasks, will ensure a smooth and positive experience for everyone who walks through our doors. This role is crucial in creating a positive and lasting impression of our company.
Front Desk Associate Duties and Responsibilities:
<ul>
<li>Create a friendly and professional atmosphere by warmly greeting and assisting clients, visitors, and employees as they arrive at the front desk</li>
<li>Respond to inquiries in person, via phone, or email, providing accurate and timely information about our company, services, and policies</li>
<li>Manage appointments, meetings, and conference room bookings, ensuring efficient use of office resources</li>
<li>Register visitors, provide access cards or badges as needed, and maintain an organized log of all incoming and outgoing guests</li>
<li>Assist with various administrative tasks, including data entry, document scanning, and sorting mail</li>
<li>Monitor and maintain security protocols, ensuring the safety of employees and visitors, and follow emergency procedures when necessary</li>
<li>Keep the front desk area clean and organized, ensuring it represents a professional image of the company</li>
<li>Accept and log incoming deliveries, notifying the appropriate staff members of their arrival</li>
<li>Handle payment processing for services and maintain accurate records of transactions</li>
<li>Address client or visitor concerns and escalate any unresolved matters to the appropriate department</li>
</ul>
Front Desk Associate Requirements and Qualifications:
<ul>
<li>High school diploma or equivalent; additional education or certification in customer service or related fields is a plus</li>
<li>Proven experience in a customer service, receptionist, or front desk role is preferred</li>
<li>Excellent communication skills, both verbal and written, with a professional and courteous demeanor</li>
<li>Strong organizational skills and attention to detail to manage appointments, inquiries, and administrative tasks efficiently</li>
<li>Proficiency in using computer applications such as MS Office, email, and office equipment like phones and printers</li>
<li>Ability to multitask and prioritize responsibilities in a fast-paced environment</li>
<li>Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism</li>
<li>Knowledge of security and safety procedures is a plus</li>
<li>Punctuality and reliability are essential</li>
</ul>

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