Tour Guide/Docent

The George Washington Masonic National Memorial

Alexandria, VA, USA

Published: 6/14/2022

Travel & Tourism

Full Time

Job Description

Individuals need to be able to act as a liaison as well as give multiple tours throughout the day. They must be able to demonstrate strong interpersonal skills to handle interactions with museum/event guests. They must be able to demonstrate basic computer and point of sale skills to check-in museum visitors. Individuals must be able to work on weekends with occasional evenings. The job environment can be very fluid so adaptability is a must. The primary responsibility of the tour guide is to give informative tours to all visitors ensuring they have a pleasant experience within the building.

Duties and requirements are listed below:

Museum Tours & Events

Memorization of script
Adapt tour based on audience
Crowd management
Management of groups of 1–40+ people
Elevator operation
Opening and closing the building/exhibits
Responding to customer inquiries in person and over the phone
Assisting with public and private events
Assist as necessary to ensure smooth operation of event

Security

Monitor security cameras
Monitor entrances and exits

Requirements

English Proficiency, second language is a plus
Comfortability with public speaking
Have reliable transportation, must live within 25 miles
Available to work on weekend/evenings
Able to walk/stand for extended periods of time (1 hour or longer)
Highschool diploma/GED or equivalent experience

Preferred Experience

Experience giving tours
At least 1 year of customer service experience
Knowledge of early United States history
Knowledge of freemasonry
Point of Sale experience preferred

Company DescriptionThe George Washington Masonic National Memorial is a National Historic Landmark, Museum and Memorial dedicated to George Washington.
The Memorial is open to the public for tours, private and public events.

Company Description

The George Washington Masonic National Memorial is a National Historic Landmark, Museum and Memorial dedicated to George Washington. \r\nThe Memorial is open to the public for tours, private and public events.