Job Description
Job Description
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).
Department Overview
The Training Department educates the Community Access’ employees on the agency’s mission, values and practices through Core training and specialized trainings. The Training Department is also the hub for safer use supplies and Naloxone training and distribution.
Core Principles
All CA staff, interns, and volunteers alike are responsible for understanding and incorporating certain principles into their work and into their relationships with program participants. These principles are:
- Program participants’ right to self-determination.
- Respectful communication.
- Services that support recovery and healing consistent with and nurturing each participant’s cultural background, experience, identity, and values.
- Clear professional boundaries to support the limits and possibilities of services.
Internship Outcome
Intern: Participate in an on-the-job training program which will assist the individual in obtaining skills relevant to working as a Training Associate within a Training Department in a non-profit setting. The intern will learn skills or have the following experiences, necessary to:
- Support the development and facilitation of trainings, both Core and specialized.
- Carry out the agency’s harm reduction activities.
- Understand the full scope of services that the Training Department provides, by attending weekly team meetings.
At the conclusion of the internship, we will undergo an assessment geared toward providing the intern with performance feedback, including areas of strengths and areas needing improvement. Additionally, the Intern should have a basic understanding of departmental responsibilities and tasks.
Areas of Instruction
- Provide administrative and clerical assistance, such as data entry, filing, and organizing to the Training Department.
- Assist Director of Training and Training and Implementation Specialist with copying and/or distributing information as needed.
- Assist Training Department with distributing harm reduction supplies and the associated records-keeping.
- Assist Training Department with content development for staff trainings.
- Perform other duties as assigned
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Internship requirements:
- Have an understanding, appreciation and commitment to the philosophy and mission of Community Access.
- Establish and maintain polite, professional and effective working relationships with all employees and participants alike during the performance of duties.
- Completion of relevant training program
- Good oral and written communication skills.
- Be creative and flexible.
- Ability to work independently and as part of a team.
- Ability to maintain confidential information, as related to position.
- Good customer service experience.
- Beginner level computer skills; Microsoft Word and Excel.
- Demonstrated flexibility with ability to change priorities with limited notice.
- Ability to travel to the Bronx and other boroughs with CA sites, as needed.