Supervisor - School Crossing Guard

Job Description

Job Description

Job Overview
The Crossing Guard Supervisor plays a vital leadership role in ensuring the safety and reliability of school-zone pedestrian crossings. This position oversees day-to-day field operations, supports a team of crossing guards, and serves as a primary liaison between Crossing Guard Services LLC, the local school district, municipal officials, and law enforcement. The ideal candidate is organized, safety-focused, and committed to delivering exceptional service to the community.

Key Responsibilities

Staffing, Hiring & Training

• Recruit, interview, and onboard new crossing guards.
• Conduct initial and ongoing training in accordance with state laws, municipal requirements, and company standards.
• Ensure all staff complete background checks, compliance documentation, and safety certifications.

Scheduling & Field Operations

• Prepare and manage weekly schedules for crossing guards.
• Actively monitor attendance and ensure all posts are covered—personally covering posts when necessary.
• Conduct routine site visits to evaluate performance and safety conditions.
• Maintain updated post maps, instructions, and operating procedures.

Municipal & School District Coordination

• Serve as the primary point of contact for the school district, Borough/Township officials, and Police Department.
• Attend meetings as required and communicate operational updates, staffing changes, and safety concerns.
• Ensure high service levels and rapid response to issues or complaints.

Performance Management

• Provide coaching, corrective feedback, and positive reinforcement to staff.
• Document and administer disciplinary actions in accordance with company policies.
• Support continuous improvement through mentoring and hands-on supervision.

Requirements

• Proven ability to manage and motivate staff in a field-based or service-oriented environment.
• Strong communication skills, with the ability to work effectively with diverse groups including parents, school staff, law enforcement, and the public.
• Knowledge of or ability to learn traffic control practices, including recognizing safe gaps in traffic and interpreting traffic control devices.
• Physically able to stand for extended periods, including during inclement weather (rain, snow, heat, cold).
• Reliable transportation and ability to travel to multiple post locations as needed.
• Thorough background check required, including criminal history, reference checks, and employment verification.

Company DescriptionAt Crossing Guard Services LLC (CGS), our mission is to provide dependable, affordable, and consistent crossing guard services to law enforcement agencies, boards of education, and municipalities. We understand the importance of safety in our communities, and that’s why we take care of all aspects of hiring, training, scheduling, payroll, insurance, and supervision, so our clients can focus on their essential responsibilities.

Company Description

At Crossing Guard Services LLC (CGS), our mission is to provide dependable, affordable, and consistent crossing guard services to law enforcement agencies, boards of education, and municipalities. We understand the importance of safety in our communities, and that’s why we take care of all aspects of hiring, training, scheduling, payroll, insurance, and supervision, so our clients can focus on their essential responsibilities.