Job Description
Job Description
Overview:
We are seeking a dedicated and experienced Dry Cleaner Manager to oversee the day-to-day operations of our dry cleaning business. The ideal candidate will have a proven background in the dry cleaning or laundry industry, strong leadership skills, and a customer-focused mindset.
Key Responsibilities:
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Oversee all daily operations of the dry cleaning facility
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Manage, train, and schedule staff to ensure efficient workflow and high service standards
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Ensure garments are cleaned, pressed, and handled according to quality standards
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Maintain inventory of cleaning supplies, chemicals, and equipment
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Ensure compliance with health, safety, and environmental regulations
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Handle customer inquiries, complaints, and special requests professionally
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Monitor equipment maintenance and coordinate repairs as needed
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Manage payroll, budgets, and cost controls
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Implement and improve procedures to maximize efficiency and customer satisfaction
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Keep accurate records of services, orders, and employee performance
Requirements:
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Minimum 2–3 years of management experience in the dry cleaning or laundry industry
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Strong knowledge of garment care, spotting techniques, pressing, and finishing
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Excellent leadership and communication skills
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Ability to multitask and work in a fast-paced environment
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Strong problem-solving and organizational abilities
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Customer service oriented with a high attention to detail
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Must be dependable, punctual, and able to work full time, including some weekends if required