Manager, Entertainment Technical Services- Sunset Walk FA Retail

Job Description

Job DescriptionManager of Entertainment Technical ServicesJob Summary

NDM Hospitality is seeking a highly skilled and self-driven Manager of Entertainment Technical Services to lead the design, programming, and execution of professional-grade audio, video, and lighting (AVL) systems across live events, entertainment venues, and special projects. This hands-on leadership role includes serving as Front of House (FOH) Audio Engineer (A1) for internal performances and select client or tenant events. The ideal candidate will bring a strong background in live event production, A/V systems integration, and technical team management, ensuring consistent, high-quality results that align with our brand standards.

Key Responsibilities

• Lead the setup, operation, and troubleshooting of audio, lighting, and video systems for live events.
• Supervise technical crews during installation, operation, and breakdown of A/V equipment and staging.
• Serve as Audio Engineer (A1) for day-to-day operations and events.
• Manage and maintain digital and analog audio consoles, including Midas M32 and Behringer X32/X12/X16.
• Coordinate wireless microphone and IEM frequencies for optimal performance.
• Configure and optimize back-of-house audio systems, including speaker and line arrays.
• Ensure safety, quality, and brand consistency across all technical operations.
• Collaborate with performers and talent to meet technical needs and schedules.
• Provide shift-based support for a variety of live performances and events.
• Stay current with industry trends and technologies to drive innovation.

Required Qualifications

• 3–5 years of experience in live event production, audio engineering, or A/V programming.
• Proficiency with Midas M32, Behringer consoles, and audio editing software.
• Strong knowledge of networked audio systems (Dante, QSYS, Crestron).
• Experience with JBL, LEA, Klipsch, and QSC audio systems.
• Proven leadership in managing technical teams of 4+ in high-pressure environments.
• Excellent communication, time management, and customer service skills.
• Ability to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Degree or certification in Audio Engineering, Live Event Production, or related field.
• Experience supporting touring productions, client activations, or tenant events.
• Associate or bachelor's degree in a relevant discipline.

Equal Opportunity Employer

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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