Job Description
Job DescriptionWe are looking for a dedicated Front Desk Assistant to join our team in Banning, California. This Contract to permanent position offers an opportunity to play a vital role in supporting daily operations and providing exceptional service to residents and guests. The ideal candidate will be skilled in administrative tasks, customer service, and facility coordination, ensuring smooth functioning of the front desk.
Responsibilities:
• Manage and oversee the facilities scheduling system, coordinating with individuals and groups to meet specific requirements.
• Assist in planning and supervising a wide range of special events, such as community celebrations, concerts, and social gatherings.
• Prepare and distribute marketing materials to promote programs and activities.
• Input data into the facilities scheduling system and maintain the Community Master Calendar.
• Research and compile reports, statistical data, and complete special projects as needed.
• Provide administrative support to the Recreation Manager, including contributing to departmental goals and policies.
• Collect fees for programs and activities, ensuring accurate record-keeping.
• Answer and direct calls on a multi-line phone system, take messages, and assist callers with inquiries.
• Greet visitors, provide directions, and respond to resident and guest inquiries with attention to detail.
• Maintain clubhouse equipment and supplies, including issuing keys, checking out items, and selling tickets for events.• At least 2 years of experience in receptionist duties, administrative work, or front desk coordination.
• Proficiency in operating multi-line phone systems and managing inbound calls.
• Strong skills in data entry, report creation, and general office tasks.
• Familiarity with Microsoft Word and Excel for document preparation and data management.
• Ability to communicate effectively both verbally and in writing.
• Proven ability to handle high workloads while maintaining composure and flexibility.
• Must be able to work a variable schedule, including evenings, weekends, and holidays.
• A valid California driver’s license and proof of current automobile insurance are required.