Job Description
Job Description
Job Title: Network Operations Support ( NOC)
Location: Downtown Pittsburgh PA
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Regular Shift: Tuesday - Saturday, 3:00 PM 11:00 PM
Job Description:
Were hiring a Computer Operator to join our 24x7 Operations team! In this role, youll support enterprise systems, log and escalate hardware/software issues, and assist with equipment installations and decommissions. This is an on-site position in a high-availability environment.
Key Responsibilities:
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Provide 24x7x365 operational support for enterprise infrastructure
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Log hardware/software/infrastructure issues and escalate to appropriate teams
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Perform equipment, network, fiber, and copper installs and decommissions
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Deliver off-hours service desk support when needed
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Track work using enterprise project management tools (Primavera preferred)
Requirements:
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Experience in computer operations, data center, or IT infrastructure support
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Strong problem-solving skills and attention to detail
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Familiarity with ticketing systems and incident management
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Ability to work rotating shifts in a 24x7x365 environment
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Primavera or enterprise project management tool experience a plus
Preferred Certifications: ITIL, CompTIA Server+/Network+, or equivalent