Hotel General Manager

Job Description

Job Description

Hotel General Manager

$120,000- $130,000

Health, Dental, Vision, Life Insurance, and other supplemental options

PTO

401K with employer match

Team Member Discounts

****CANDIDATES MUST HAVE MARRIOTT EXPERIENCE ****

****UPSCALE BOUTIQUE PROPERTY****

***PLEASE GATHER CANDIDATE'S INTERVIEW AVAILABILITY BEFORE SUBMISSION***

*****PLEASE INCLUDE REFERENCES IF UNEMPLOYED WITH SUBMISSION*****

The General Manager is responsible for managing daily hotel operations as part of the hotel's ongoing effort to deliver outstanding guest service and financial profitability.

Hotel General Manager responsibilities include:

• Oversee all revenue-generating departments (rooms, F&B, housekeeping, engineering, etc.), ensuring profitability and collaboration.
• Develop and implement sales and marketing programs; actively participate in sales meetings, strategy, and client relations.
• Represent the hotel in community and government affairs.
• Create and manage the annual budget, monitoring financial and operational performance.
• Lead hotel operations with a hands-on approach—motivating staff, ensuring training, retention, and regular team meetings.
• Ensure exceptional guest service, brand compliance, safety, and property maintenance.
• Enforce corporate policies, SOPs, and accounting procedures.
• Inspect property daily to maintain safety, cleanliness, and guest satisfaction.
• Hire, train, and manage department leaders; conduct performance reviews, development plans, and disciplinary actions as needed.
• Promote workplace safety to reduce accidents, claims, and associated risks.
• Maintain visibility and accessibility to guests; address complaints, incidents, and accidents promptly.
• Uphold brand culture, monitor KPIs, and implement cost-saving initiatives.
• Coordinate scheduling, recruitment, and training across departments.
• Step in for front desk shifts when occupancy falls below 30%.
• Maintain compliance with licensing requirements and attend staff/leadership meetings.
• Perform additional duties as required.

Hotel General Manager Candidates must possess:

• 3-5 years of experience as a Hotel General Manager
• Demonstrable aptitude in decision-making and problem-solving
• Ability to multitask and work well under pressure