Job Description
Job Description
Job Summary:
We are seeking a skilled Project Engineer to take full ownership of technical projects from kickoff to completion. This role involves close collaboration with clients, internal teams, and vendors to deliver successful IT initiatives such as client onboarding, cloud infrastructure deployment, and network upgrades.
If you enjoy problem-solving, clear communication, and seeing the direct impact of your work on client success, this role may be an excellent fit.
Key Responsibilities:
Project Implementation
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Execute projects based on approved Statements of Work and technical designs
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Create and follow detailed checklists and procedures
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Track project hours (budgeted vs. actual)
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Identify out-of-scope work and initiate change order requests
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Report on project metrics and ensure goals are met
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Maintain timely and accurate service ticket updates and time entries
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Individual metrics include ticket closure rates, escalation compliance, and adherence to schedules
Architectural Design & Review
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Develop project designs with milestones and timelines
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Collaborate with project leadership to draft and finalize Statements of Work
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Conduct design reviews to ensure project readiness
Documentation
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Consistently report on progress and performance metrics
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Maintain accurate and thorough documentation of project steps and outcomes
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Focus on project efficiency through metrics like scheduled vs. actual project hours and percentage of billable time
Other Responsibilities
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Participate in scheduled team huddles and report on individual performance metrics
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Alert leadership to recurring technical issues or clients at risk
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Stay current with evolving technologies and best practices
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Collaborate effectively within a team setting
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Be available for planned and emergency after-hours work as needed
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Demonstrate a positive, client-focused mindset with initiative and ownership
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Train and mentor junior technical staff
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Manage multiple projects effectively through strong time management and prioritization
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Communicate clearly and professionally with both clients and team members
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Exhibit patience, foresight, and confidence in project delivery
Qualifications:
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3-5 years of experience in an IT services, MSP, or consulting environment
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Strong technical knowledge of:
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Windows Server, Active Directory, Azure AD
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Microsoft 365 (Exchange Online, SharePoint, Teams)
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Networking (DNS, DHCP, firewalls, VLANs, VPNs)
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PowerShell or other scripting languages (a plus)
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Excellent written and verbal communication skills
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Proven ability to handle multiple simultaneous projects
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A proactive approach with strong documentation habits