Job Description
Job Description
Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, CT, and Upstate NY. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care).
Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator who will be responsible for creating, retrieving, and updating patient related information according to company policy, to ensure a smooth patient flow for the office.
Requirements
Responsibilities
- Responsible for pulling and reviewing all charts prior to the doctor's appointment to ensure that all medical records are on file
- Obtain records from outside sources for preview prior to the office visit
- Prepare complete Medical Records for the Billing Department as requested
- Create chart folders (includes adhering of all labels and hole punching)
- Review charts to ensure all patient demographics information is complete/ accurate, and follow up if necessary
- Prepare patient charts to include demographic information, previous x-rays, tests, etc.
- Process the release of information, organize, prep, and scan documents into the electronic systems and ensure the efficient processing of requests for patient information
- Collect all necessary paperwork and authorizations needed for billing
- Scan information to patient's electronic record
- Maintain patient confidentiality in line with HIPPA guidance
- Other administrative tasks as assigned
Knowledge and Experience
- 1+ years of medical administrative experience preferred
- Knowledge of medical terminology & procedures preferred
- Experience with an EMR system preferred
- Knowledge of plaintiff, defendant and third-party requests, and HIPAA requirements for release of PHI, preferred
- Strong computer knowledge and windows program including Microsoft word/excel
Skills and Abilites
- Bilingual (English/Spanish) preferred
- Excellent verbal and written communication
- Exceptional organizational and time-managements skills - the ability to multi-task is a must
- Adaptability and flexibility while working in a fast-paced environment
- Problem-solving ability and aptitude
- Outcome-focused, with an ability to work under pressure
- A solution-oriented mindset
- A strong sense of urgency and focus in accomplishing tasks
Benefits
Competitive Salary, Paid Time Off, Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, and Employee Assistance Program (EAP)