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Night Auditor- Part Time

Sheboygan Resort Operat
locationSheboygan, WI, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

Position: Night Auditor- Part Time

Reports to: Guest Services Manager

Job Purpose: Close current operating day and open the new operating day, to ensure proper accounting & Resort management.

Job Summary: Welcomes and registers guest, establishes credit, directs guest to room, relays messages, answers questions about services, flips system to the new operating day, maintains and updates records, obtains payments.


Duties

  • Willingness to accept the most effective roll.
  • Welcomes guest by greeting, answering questions, responding to requests.
  • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.
  • Establishes credit by verifying credit cards or obtaining cash.
  • Directs guest to room by showing location on Resort map.
  • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc.
  • Provides concierge duties to guest by answering inquires regarding resort and other services guest may require, such as entertainment, shopping, business, and travel.
  • Works the Night Audit Processes to close the current operating day and to begin the new operating day.
  • Closes current day credit card batches to ensure proper processing of payments.
  • Runs necessary system reports, and records information on a spreadsheet for Accounting.
  • Contributes to team effort by accomplishing projects/tasks as needed.
  • Completes nightly task list to prepare team for upcoming day.

Qualifications

  • Effective communication skills
  • Detail oriented
  • Customer focused.
  • Hospitality/Front Desk Experience preferred, but not required.
  • High School Diploma or equivalent experience.
  • Ability to work 3rd shift.

Physical Requirements

  • Lift up to 10 lbs.
  • Sit and/or stand long periods.
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