Job Description
Job Description
Are you a friendly, organized, and helpful person who loves making a great first impression? We're looking for a dynamic Customer Service Representative / Receptionist to be the welcoming voice and face of our company! Do Not Apply If You Are Not Citizen of UNITED STATE.
In this dual role, you'll manage our front desk while providing exceptional support to our valued customers. If you're a clear communicator, great at multitasking, and enjoy a vibrant environment, we want to hear from you!
What You'll Do:
- Be Our Welcoming Star: Greet visitors warmly, answer and direct phone calls, and manage incoming/outgoing mail with professionalism and a smile.
- Customer Champion: Provide friendly and efficient support to customers in person, over the phone, and via email, addressing inquiries and resolving issues.
- Office Support: Keep the reception area tidy, manage office supplies, and assist with various administrative tasks as needed.
- Information Hub: Accurately provide information about our services/products and maintain organized records of interactions.
What We're Looking For:
- Experience: Previous experience in a customer service, reception, or administrative role.
- Excellent Communicator: Strong verbal and written communication skills with a professional, clear, and empathetic approach.
- Organized & Detail-Oriented: A true multi-tasker with impeccable organizational skills and attention to detail.
- Tech Savvy: Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment.
- Positive Attitude: A friendly, approachable demeanor and a genuine desire to help others.
Why Join Our Team?
We offer a supportive and collaborative work environment where your friendly demeanor and organizational skills will be highly valued. You'll gain diverse experience and be an essential part of our team's success.
Ready to be the welcoming heart of our company? Apply today!
Company DescriptionBank of America is one of the world's leading financial institutions, offering a comprehensive range of banking, investing, asset management, and other financial and risk management products and services to individual consumers, small and middle-market businesses, large corporations, and governments globally. Headquartered in Charlotte, NC, it is dedicated to responsible growth and client success.
Company Description
Bank of America is one of the world's leading financial institutions, offering a comprehensive range of banking, investing, asset management, and other financial and risk management products and services to individual consumers, small and middle-market businesses, large corporations, and governments globally. Headquartered in Charlotte, NC, it is dedicated to responsible growth and client success.