Job Description
Job Description
Knowledge Manager III
Premier Enterprise Solutions is seeking Knowledge Manager to support the Office of the Undersecretary of Defense for Intelligence and Security (OUSD(I&S)).
This position will be responsible for conducting thorough analysis of OUSD(I&S) knowledge management requirements and engaging with key stakeholders to identify knowledge assets, user needs, and organizational goals.
Tasks will include:
- Develop a detailed technical design and architecture for the Knowledge Management framework and system. Include specifications for data storage, retrieval, security, user access, and integration with existing systems. (Weekly)
- Recommend and justify the selection of a suitable Knowledge Management platform or system that aligns with OUSD(I&S) requirements and future scalability. (Daily)
- Implement the KM framework and system based on the approved design. Customize and configure the selected platform to meet specific organizational needs. Ensure seamless integration with existing IT infrastructure. (Daily)
- Plan and execute the migration of existing knowledge assets, documents, and data into the new KM system. Ensure data integrity, accuracy, and maintain historical context. (Daily)
- Develop and deliver training programs for end-users and administrators within OUSD(I&S). Ensure that all relevant staff members are proficient in using the KM system's features and functionalities. (Bi-Weekly)
- Conduct thorough testing of the KM system to identify and address any bugs, issues, or performance concerns. Implement quality assurance measures to guarantee the reliability and efficiency of the system. (Daily)
- Prepare comprehensive documentation, including user manuals, system architecture diagrams, and operational procedures. Provide documentation for ongoing system maintenance and troubleshooting. (Weekly)
- Integrate the KM system with other relevant organizational systems within OUSD(I&S), ensuring a seamless flow of information and interoperability. (Daily)
- Provide ongoing maintenance and support services, including troubleshooting, system updates, and addressing user inquiries within OUSD(I&S). Establish a help desk or support system for timely issue resolution. (Daily)
SKILLS/QUALIFICATIONS
Six (6) years of experience in knowledge management
EDUCATION
Bachelor's Degree from an accredited school is required
CLEARANCE
Active TS/SCI is required.
Premier Enterprise Solutions offers full-time employees a comprehensive and competitive benefits package. We offer PTO for vacation and sick leave; holidays, training, Employee Awards Program, health insurance including dental and vision, life and AD&D insurance, short and long-term disability, and a 401(k)-retirement plan with company matches/immediate vesting.
It is Premier Enterprise Solution's policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by applicable federal, state or local law.