Front Desk Concierge - Part-Time (Evenings & Weekends)

Job Description

Job DescriptionSunnyside Manor is seeking a professional, friendly, and reliable Front Desk Concierge to join our team on a part-time basis. The ideal candidate will work evenings and weekends, acting as the first point of contact for our residents, guests, and visitors. As the Front Desk Concierge, you will play a vital role in creating a welcoming and supportive environment for our community members while ensuring smooth operations at the front desk. This position will be approximately 20-30 hours per week including weekend shifts.

Culture
Sunnyside Manor is a family-owned and operated, exclusive assisted living community dedicated to providing exceptional care and creating a warm, welcoming environment for our residents and their families. We take pride in offering a personalized, compassionate approach to aging, fostering an atmosphere that feels like home. Our team is passionate about delivering service with integrity, respect, and empathy.
Responsibilities

• Greet and welcome residents, family members, visitors, and vendors in a professional, friendly, and courteous manner.
• Answer incoming calls, direct them to the appropriate departments, and respond to inquiries with accurate information.
• Assist residents with general needs such as placing meal orders when residents call down an order, managing service requests, and providing directions or assistance with special requests.
• Ensure that the front desk area is clean, organized, and fully stocked with necessary supplies.
• Manage resident & visitor sign-in, sign-out, and visitor passes.
• Handle inquiries regarding resident well-being, escalating concerns to appropriate staff as needed.
• Assist in coordinating deliveries, mail distribution, and other logistical tasks.
• Support the overall operations of the community, collaborating with other departments as necessary.
• Alert the staff of any active pendant or pullcord alarms and clear in the appropriate time frame according to company policy
• Ensure that all doors are securely locked and properly secured at the end of each shift.
• Maintain confidentiality and adhere to HIPAA regulations when handling resident and family information.

Requirements
Authorized to work in the US without sponsorship
Accept a background check to be performed
Flexible hours - nights/weekends
English
Equal Opportunity Employer
Sunnyside Manor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #cmdrk1kxgfc8m0iph82ve1mro