Senior Technician (Systems Administrator)

DEFTEC Corporation

Chesapeake, VA, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Senior Technician (Systems Administrator)

Norfolk, VA

DEFTEC delivers mission critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

DEFTEC Corporation is seeking a Senior Technician (Systems Administrator) support to NATO in Norfolk, VA.

Job Responsibilities:

Follows standard approaches and established design patterns to create new designs for simple systems or system components.
Identifies and resolves minor design issues.
Identifies alternative design options and seeks guidance when deviating from established design patterns.
Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
Accepts completed software modules, ensuring that they meet defined criteria.
Produces software builds from software source code for loading onto target hardware.
Configures the hardware and software environment as required by the system being integrated.
Produces integration test specifications, conducts tests and records and reports on outcomes.
Diagnoses faults and records and reports on the results of tests.
Produces system integration reports.
Provisions/installs, configures and maintains infrastructure services and components.
Monitors, measures and reports on infrastructure load, performance and security events.
Identifies operational issues and contributes to their resolution.
Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
Carries out agreed system software maintenance tasks.
Automates routine system administration tasks to specifications using standard tools and basic scripting.
Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
Identifies operational problems and contributes to their resolution.
Uses standard management and reporting tools to collect and report on storage utilization, performance and backup statistics.
Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
Develop and maintain Standard Operating Procedures for routine system administration duties;
Provide status updates for assigned requests using ITSM Service Desk Software;
Follows-up with users on completed requests prior to closing;
Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
Can support physical task requirements with the ability to lift up to 25 lbs;
Performs other duties as required.

Required Qualifications

Active NATO SECRET security clearance

Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
At least 2 years' experience in the implementing, and managing the underlying technology, software and hardware components that ensure the smooth functioning of servers, storage systems, data centers, and cloud services.
System Administration on a large computer network;
Windows & Linux Operating Systems;
Active Directory & Group Policy Management;
Virtualization of servers and desktops;
Storage Area Networks (SANs);
Data Backup systems;
Use of scripting to automate tasks;
Large scale system management tools, such as MCM (Microsoft Configuration Manager);
One or more of the following Training/Certifications: ITL Foundation; VMware vSphere; Microsoft Windows Operating Systems; Linux Operating Systems.

Preferred Qualifications

University Bachelor's degree in a CIS related subject.
Active certifications covering CIS related topics from recognized & accredited organizations.
Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
ITIL certification and experience in applying ITIL Change
Management and/or Service Asset and Configuration Management processes.
Prior experience of working in an international environment comprising both military and civilian elements.
One or more of the following Training/Certifications: NetApp SAN Storage; Microsoft Configuration Manager; Veeam Backup and Replication.

DEFTEC offers a comprehensive whole life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long term disability, and educational reimbursement. DEFTEC also matches 401k contributions dollar for dollar up to 3% of employee's income and an additional $0.50 for every dollar between 4-5% of employee's income. The DEFTEC team is comprised of professionals who make a difference every day in crucial missions related to national security. Our leadership knows that this happens by employing a diverse team who is well taken care of. Our employees are our top priority making DEFTEC an ideal place to work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP and alcohol when criteria is met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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