Sr Project Manager (remote)

Job Description

Job Description

This role demands a combination of strong project leadership, agile discipline, and cross-functional coordination, requiring both technical literacy and business acumen. The Sr. PM will lead the orchestration of multiple concurrent initiatives and workstreams, actively managing stakeholder engagement, change control, and go-to-market timelines.

The ideal candidate brings a solutions-oriented mindset, deep experience in Agile/Scrum methodologies, and the ability to influence without authority while navigating complex stakeholder dynamics. Success in this role will be measured by consistent on-time delivery, improved velocity, and reduced time-to-market for BenefitHub’s software innovations.

Key Duties & Responsibilities:

Project Planning & Execution

• Collaborate with Product and Development to define epics, user stories, acceptance criteria, and roadmap priorities.
• Translate strategic objectives into tactical execution plans with clearly defined milestones and resource assignments.
• Own the program delivery lifecycle from concept to launch, coordinating efforts across UI/UX, QA, DevOps, Infrastructure, and Customer-facing teams.
• Participate in weekly cross-functional stand-ups, sprint demos, and risk reviews to ensure team alignment and schedule adherence.
• Manage external dependencies, vendor deliverables, & 3rd party integration timelines.

Stakeholder Communication & Reporting

• Provide transparent and data-driven updates to leadership and stakeholders.
• Build and maintain comprehensive dashboards and documentation to track progress, blockers, KPIs, and change requests.
• Facilitate stakeholder buy-in and ensure that key business objectives remain visible and prioritized.

Launch Readiness & Quality Assurance

• Oversee end-to-end launch planning including release gating, training, enablement, and stakeholder sign-offs.
• Validate test coverage, regression plans, and release readiness criteria with QA and Engineering leads.
• Proactively identify delivery risks and operational bottlenecks; implement mitigation plans.
• Serve as the escalation point for delivery impediments and facilitate resolution via appropriate forums.

Key Performance Indicators (KPIs)

• % of projects delivered on time and within scope
• Stakeholder satisfaction (internal NPS or delivery feedback)
• Quality metrics (bug rate, escaped defects)
• Budget adherence
• Adoption of process improvements or tool usage compliance

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field (MBA or Technical Master’s a plus)
• 5-7+ years of experience in technical project management or software program delivery, ideally in a SaaS, Agile, or B2B/B2C product environment
• Demonstrated expertise in Agile (Scrum, Kanban) and hybrid project frameworks
• Hands-on experience managing Jira, Confluence, and modern collaboration tools (Slack, Miro, Figma, Asana, etc.)
• Strong interpersonal and negotiation skills with ability to drive alignment across competing priorities
• Calm under pressure
• Proactive communicator
• Resourceful problem-solver
• PMP, CSM, PMI-ACP, or equivalent certification strongly preferred

Company DescriptionThis is a confidential search for a fully remote Software as a Service company with a great benefits package and Glassdoor ratings.

Company Description

This is a confidential search for a fully remote Software as a Service company with a great benefits package and Glassdoor ratings.