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Front Desk Coordinator

HighFive Healthcare
locationAshland, KY, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionDescription:

Tri-State Oral & Facial Surgery in Ashland, Kentucky is looking for a friendly, organized, and experienced Front Desk Coordinator to join our team. This is a great opportunity for someone who thrives in a patient-facing role and enjoys working in a collaborative, fast-paced environment.


The ideal candidate will have dental office experience (oral surgery a plus) and be skilled in communication, multitasking, and providing an exceptional first impression for our patients.


Duties and Responsibilities

  • Greet patients and visitors warmly and professionally.
  • Answer phone calls and direct them appropriately.
  • Schedule and confirm patient appointments.
  • Check in patients and verify insurance and personal information.
  • Collect and post payments accurately.
  • Prepare treatment estimates and submit prior authorizations.
  • Manage communication with referring offices.
  • Maintain accurate notes and records in patient accounts.
  • Generate reports and handle daily deposits.

Requirements:

  • Previous dental office experience (oral surgery preferred)
  • Strong customer service and communication skills
  • Excellent organizational and multitasking abilities
  • Proficiency in Microsoft Office and dental/medical software systems
  • Dependable, detail-oriented, and professional in both appearance and attitude
  • High school diploma or equivalent required

Benefits Include

  • Medical, dental, and vision insurance
  • Life insurance
  • Short and long-term disability
  • Paid Time Off
  • 401(k) with employer match

If you are a team player who enjoys helping people and wants to be part of a practice that values compassionate, high-quality care. we would love to hear from you!

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