Job Description
Job DescriptionDescription:
Tri-State Oral & Facial Surgery in Ashland, Kentucky is looking for a friendly, organized, and experienced Front Desk Coordinator to join our team. This is a great opportunity for someone who thrives in a patient-facing role and enjoys working in a collaborative, fast-paced environment.
The ideal candidate will have dental office experience (oral surgery a plus) and be skilled in communication, multitasking, and providing an exceptional first impression for our patients.
Duties and Responsibilities
- Greet patients and visitors warmly and professionally.
- Answer phone calls and direct them appropriately.
- Schedule and confirm patient appointments.
- Check in patients and verify insurance and personal information.
- Collect and post payments accurately.
- Prepare treatment estimates and submit prior authorizations.
- Manage communication with referring offices.
- Maintain accurate notes and records in patient accounts.
- Generate reports and handle daily deposits.
Requirements:
- Previous dental office experience (oral surgery preferred)
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office and dental/medical software systems
- Dependable, detail-oriented, and professional in both appearance and attitude
- High school diploma or equivalent required
Benefits Include
- Medical, dental, and vision insurance
- Life insurance
- Short and long-term disability
- Paid Time Off
- 401(k) with employer match
If you are a team player who enjoys helping people and wants to be part of a practice that values compassionate, high-quality care. we would love to hear from you!