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Front Desk Coordinator

Smile Works PLLC
locationTallahassee, FL, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionFront Desk Coordinator SmileWorks Childrens Dentistry & Orthodontics (Full-Time | No Weekends)
Location: Tallahassee, FL | In-Office Only


Do you have a passion for working with children and making families feel welcome? SmileWorks Childrens Dentistry & Orthodontics is searching for an enthusiastic, detail-oriented Front Desk Coordinator to be the smiling face of our pediatric dental and orthodontic practice.

We pride ourselves on delivering exceptional care in a warm, fun, and fast-paced environment. If youre organized, upbeat, and have experience running the front lines of a busy dental practice, wed love to meet you!

What Youll Do:

  • Serve as the first point of contact for patients and families

  • Manage patient check-in/check-out and the flow of the front office

  • Schedule and confirm appointments to optimize provider schedules

  • Answer phone calls, respond to inquiries, and guide patients through treatment logistics

  • Verify dental insurance eligibility and gather documentation

  • Support the registration and intake process with speed and accuracy

  • Ensure smooth day-to-day operations by following SmileWorks procedures and policies

What You Bring:

  • Minimum of 3 years of front office experience in a dental practice (REQUIRED)

  • Proven track record of exceptional customer service

  • Excellent communication, organizational, and problem-solving skills

  • High emotional intelligence and a positive, team-focused attitude

  • Proficiency in dental scheduling and insurance verification

  • Comfortable with Microsoft Office (Word, Excel, Outlook)

  • Familiarity with OpenDental, Dentrix, or other dental practice management software is a plus

  • Experience in pediatric or orthodontic offices is a plus

Benefits We Offer:

  • Full-time, MondayFriday schedule (no weekends!)

  • 401(k) with employer match

  • Health, dental & vision insurance

  • Paid time off & holidays

  • Employee discounts

  • Ongoing training and a supportive, growth-focused culture

Additional Details:

  • Must be able to commute to our Tallahassee office

  • Must be able to relocate before start date if moving from outside the area

Join a team that celebrates smiles every day.
Apply now and become part of a workplace that values compassion, professionalism, and making a differenceone child at a time!

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