Database & Donor Record Specialist

Job Description

Job Description

The Database and Donor Record Specialist supports the Donor Database and A/R Manager and Executive Director in ensuring the timely and accurate processing of financial transactions and daily administrative tasks. This position plays a key role in donor stewardship and organizational support, helping maintain a positive and professional image for the organization through precise recordkeeping, donor database management, and frontline office duties.

Essential Duties and Responsibilities

• Open, sort, date-stamp, and distribute all incoming mail.
• Accurately process daily financial transactions, including credit card charges and donations received via mail, the Clinic, Incoming, and Pet Supply.
• Review and categorize gifts for proper campaign, fund, and appeal coding in Raiser's Edge.
• Reconcile and batch all daily transactions; prepare and process daily bank deposits.
• Enter donation transactions into Raiser's Edge with accuracy and attention to detail.
• Create and update constituent records in the donor database as needed.
• Maintain the integrity and organization of physical filing systems.
• Notify the Executive Director of daily donation totals when amounts exceed $5,000.
• Provide courteous and professional assistance in answering and directing incoming phone calls, as needed.
• Assist staff with monetary transactions such as making change for the Pet Supply and Incoming areas.
• May be called upon to assist with special events or fundraising initiatives as organizational needs evolve.
• Perform general office tasks and other duties as assigned by the Executive Director.

Qualifications and Requirements

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Excel and use of a 10-key calculator.
• Working knowledge of donor database systems (Blackbaud’s Raiser's Edge preferred), computer operations, and basic accounting practices.
• Ability to process credit card payments accurately and securely.
• Strong data entry, reporting, and financial/statistical organization skills.
• Excellent analytical and organizational abilities, with high attention to detail.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure.
• Effective written and verbal communication skills; professional and courteous demeanor.
• Ability to maintain confidentiality and collaborate effectively with staff, volunteers, and the public.

Education and Experience:

• Prior experience working with donor databases and financial recordkeeping is preferred.
• Experience in nonprofit administration, fundraising, or finance is a plus.
• Spanish-speaking ability is a plus.

Philanthropic Expectations

Citizens for Animal Protection is a charitable nonprofit organization that relies heavily on community involvement and resources. Profits are used to care for animals and support CAP’s mission. Employees are encouraged to actively participate in CAP’s philanthropic efforts by:

• – Speak positively about CAP and its impact.
• – Advocate for CAP’s services within and beyond the shelter.
• – Recognize that every interaction builds future donors, volunteers, and fosters.
• – Request additional donations during services.
• – Represent CAP with respect, dignity, and warmth.

Physical Requirements

• Frequently move in various environments, including tight spaces.
• Remain stationary for extended periods.
• Lift and organize materials up to 30 pounds.
• Work primarily on a computer.
• Occasional possible handling of animals, including aggressive ones.

Environmental Conditions:

• Exposure to loud noises, odors, and confined spaces.

Job Type: Part-time

Pay: $17.00 - $18.50 per hour

Expected hours: 24 per week

Work Location: In person

Company DescriptionAbout CAP
Citizens for Animal Protection is a non-profit organization, founded in 1972, which shelters, rescues and places homeless animals for adoption with loving families. CAP advocates respect and compassion for animal life and provides humane education to help prevent cruelty to animals.

CAP speaks for those who cannot speak for themselves through the following programs and services: Shelter & Care; Pet Adoption; Spaying & Neutering; Pet Care Counseling; Lost & Found Pets; Feral Cat Assistance Program; Pets for Seniors; Humane Education; and Pet Supply Shop.

CAP offers a range of vital services. But, of course, these services cost money. Your tax-deductible contribution to Citizens for Animal Protection is one of the most satisfying and worthwhile investments you can make for pets and people. Your dollars can mean the difference between life and death for an animal in trouble. Please help us help them. In return you get a really good feeling inside. And that, we believe, is the Greatest Dividend of all. Donate today!

Mission Statement
Caring for pets in need through sheltering, adoption, education, spay/neuter, low-cost wellness and community outreach.

Company Description

About CAP\r\nCitizens for Animal Protection is a non-profit organization, founded in 1972, which shelters, rescues and places homeless animals for adoption with loving families. CAP advocates respect and compassion for animal life and provides humane education to help prevent cruelty to animals.\r\n\r\nCAP speaks for those who cannot speak for themselves through the following programs and services: Shelter & Care; Pet Adoption; Spaying & Neutering; Pet Care Counseling; Lost & Found Pets; Feral Cat Assistance Program; Pets for Seniors; Humane Education; and Pet Supply Shop.\r\n\r\nCAP offers a range of vital services. But, of course, these services cost money. Your tax-deductible contribution to Citizens for Animal Protection is one of the most satisfying and worthwhile investments you can make for pets and people. Your dollars can mean the difference between life and death for an animal in trouble. Please help us help them. In return you get a really good feeling inside. And that, we believe, is the Greatest Dividend of all. Donate today!\r\n\r\nMission Statement\r\nCaring for pets in need through sheltering, adoption, education, spay/neuter, low-cost wellness and community outreach.