Job Description
Job DescriptionJob Title: Hotel Night AuditorJob Summary
The Hotel Night Auditor is responsible for overseeing front desk operations during the night shift, ensuring accurate financial reporting, and providing excellent guest service. This role combines customer service duties with accounting and auditing responsibilities to maintain smooth overnight hotel operations.
Key Responsibilities
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Perform night audit procedures and reconcile daily financial transactions
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Balance room revenue, cash, credit card payments, and other hotel accounts
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Prepare and distribute daily financial and occupancy reports
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Check guests in and out during overnight hours
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Respond to guest inquiries, requests, and complaints professionally
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Monitor hotel security and ensure guest safety during the night shift
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Handle reservations, cancellations, and room assignments
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Communicate important issues to management and morning staff
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Maintain front desk cleanliness and organization
Qualifications & Skills
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High school diploma or equivalent (hospitality-related education preferred)
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Previous front desk or accounting experience is an advantage
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Basic knowledge of accounting and auditing procedures
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Strong attention to detail and numerical accuracy
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Excellent customer service and communication skills
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Ability to work independently and handle overnight shifts
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Familiarity with hotel management systems (PMS) is a plus
Working Conditions
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Overnight shifts, including weekends and holidays
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Quiet but responsible work environment
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Requires prolonged standing and occasional walking
Key Performance Indicators (KPIs)
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Accuracy of nightly financial reports
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Guest satisfaction during night hours
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Timely completion of audit tasks
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Compliance with hotel policies and procedures