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Hospitality Associate

Seneca Gaming and Entertainment
locationSalamanca, NY 14779, USA
PublishedPublished: 6/14/2022
Travel & Tourism
Full Time

Job Description

Job DescriptionSalary: $16.12 hourly

JOB ANNOUNCEMENT



Hospitality Associate (1PT) $11.22

Hospitality Salamanca, NY

Deadline: Open Until Filled



Basic Function: Responsible for food preparation, cashier duties, and maintaining cleanliness of Hospitality area.


JOB SUMMARY:
Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness of concession and retail area. All duties are to be performed within the guidelines of Seneca Gaming and Entertainments policies and procedures, NIGC Minimum Internal Control Standards, and SGA Tribal Internal Control Standards.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.Responsible for opening and closing concession area including retail area. Set up various supplies, in retail area, turning on/off equipment and restocking of all products in all areas.
2. Apply understanding of food handling techniques and standard kitchen procedures.
3.Maintain sanitation health and safety standards.
4.Responsible for learning all kitchen duties, including cooking hot and cold food according to recipe and temperature, counter service and cashier duties.
5.Responsible for cash drawer issued during working shift. Cashier duties also include exact accounting of all daily monies generated.
6.Assist guests with menu and product selection and answer inquiries.
7.Sell, promote and apply product knowledge, while providing excellent customer service and customer assistance as needed with product selection.
8.Assist in inventory of product.
9.Handle quality control responsibilities emphasizing portion control and presentation.
10.Able to operate large volume cooking equipment such as grill, deep fryers, and char broiler.
11.Assist guests as needed.
12.Attend all departmental meetings and in-services.
13.Performs other duties as assigned.


QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.


Education/Experience:
1.Must be a minimum of 18 years of age or older upon employment.
2.High school diploma or equivalent required.
3.Previous customer service, food preparation and/or retail experience preferred.
4.Must possess good math skills and positive personality with ability to work closely with guests.


Physical Demands:
The work is active and fast paced. Must be able to multitask. Typically, the employee walks; stands; bends; lifts; reaches; carries light and heavy items, such as food orders, supplies and/or small parts to do the work. Physical demands are required to perform the work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.


Work Environment:
The environment is typical culinary kitchen setting. Normal safety precautions are required, e.g., use of safe work practices with kitchen equipment, avoidance of trips and falls, and observance of State and Federal sanitation regulations, codes and guidelines, observance of fire regulations. The work area is adequately lighted, heated, and ventilated. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

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