Job Description
Job Description StretchLab is seeking an experienced General/Sales Manager to oversee sales and operations at our StretchLab Studio. Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 350+ locations open worldwide with vast growth.
POSITION:
The General/Sales Manager will be responsible for driving studio sales and memberships. This role is comprised of 80-90% sales and 10-20% staff management and studio operations. REQUIREMENTS:
● 2+ years of fitness sales experience or membership sales preferred. ● Confident in generating the majority of sales and training/coaching staff to sell ● Ability to work weekdays/nights/weekends ● Ability to work independently and collaborate with studio owner ● Ability to manage and drive all revenue streams from membership sales to retail ● Excellent communication and strong interpersonal skills in person, on the telephone and via email. ● Ability to excel in a fast changing, diverse environment. ● Ability to recognize areas of improvement and make changes using good judgment. ● An affinity and passion for fitness. ● Solid writing and grammar skills. ● Highly organized, proficient in data management, ability to prioritize and meet deadlines. ● Professional, punctual, reliable and neat. ● Strong attention to detail and accuracy. ● Trustworthy and ability to handle confidential information. ● Ability to work harmoniously with co-workers, clients and the general public. ● Proficiency with computers and Studio software.
DUTIES
● Lead generation through Grass Roots Marketing and Networking with businesses ● Active outreach via phone calls/texts/emails and prospecting ● Drive membership sales through outside sales and business development efforts ● Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts ● Train & supervise Sales Associates and Flexologists ● Proficiency in ClubReady (CRM), to include time clock reports, payroll reports, etc. ● Independently make decisions related to high level customer service ● Collect outstanding dues ● Maintain cleanliness and organization of the StretchLab studio ● Enforce StretchLab policies and procedures ● Ensure all forms, administrative supplies, and studio literature is stocked and visible ● Schedule and participate in networking/community events and studio promotions ● Strategically manage marketing campaigns to generate leads for the studio ● Any other duties as assigned
COMPENSATION & BENEFITS:
● This position offers competitive base pay; based on experience & performance ● Opportunity to bonus, based on performance ● Growth potential within the company