Job Description
Job Description
Director of Housekeeping – Resort & Spa | Phoenix, AZ
One Source Housekeeping Solutions is hiring a strong, hands-on Director of Housekeeping for a large 750-room suite-style resort and spa property in Phoenix, AZ. This is a key leadership role with a clear path to grow into a multi property Director position, making it ideal for a driven and experienced hospitality professional looking to take the next step in their career.
About the Role:
As the Director of Housekeeping, you will support the Director of Operations in overseeing daily operations, leading a large team of room attendants, housepersons, and supervisors. You’ll ensure service excellence, brand standards, and productivity targets are met while maintaining a high level of employee morale and engagement.
Key Responsibilities:
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Managing all housekeeping operations for the 750-suite resort, including rooms, public areas, and back-of-house
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Lead, train, and motivate staff with a strong focus on employee relations and team culture
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Monitor quality and productivity, ensuring suites are cleaned and inspected to the highest standards
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Support inventory, scheduling, and payroll processes
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Foster communication between departments and proactively resolve guest and team issues
Requirements:
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Minimum 5 years of leadership experience in hotel housekeeping, ideally in a resort-style setting
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Spanish fluency required
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Strong background in employee relations, training, and staff engagement
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Hands-on leadership style with a passion for hospitality and operational excellence
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High attention to detail, organization, and adaptability in a fast-paced environment
What We Offer:
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Competitive salary
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Medical, dental, and vision insurance
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401(k)
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Unlimited PTO
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Growth opportunities within One Source and the resort portfolio
One Source Housekeeping is a third-party vendor providing turnkey housekeeping solutions to top-tier hotels and resorts nationwide. Join our team and be part of a growing organization where leadership and talent are recognized and developed.