Job Description
Job Description
A well-established medical practice is seeking a personable and resourceful Front Office Coordinator to support the seamless functioning of front-end operations. This role is ideal for someone who enjoys being the welcoming face of a clinic, thrives on organization, and is motivated to contribute to a positive patient experience.
Position Overview
As the Front Office Coordinator, you will create a welcoming environment, manage appointments, maintain patient records, provide administrative support, and ensure accurate handling of patient payments and insurance claims.
Key Responsibilities
- Patient Reception: Warmly greet patients and serve as the first point of contact in a professional, friendly manner.
- Appointment Scheduling: Manage bookings, cancellations, and rescheduling to maintain an efficient daily schedule.
- Communication: Respond to patient inquiries in person and over the phone, ensuring clear, supportive, and professional communication.
- Documentation: Accurately maintain patient records and uphold confidentiality in line with healthcare regulations.
- Office Organization: Keep the front office tidy and organized, contributing to a pleasant atmosphere for patients.
- Administrative Support: Assist providers with tasks such as filing, data entry, and supply management.
- Billing & Insurance Processing: Manage Explanation of Benefits (EOB) follow-ups, submit information to insurance carriers, and collect/record patient payments.
Requirements
- Strong interpersonal and communication skills.
- Organized and detail-oriented with the ability to multitask effectively.
- Proficiency with office software and scheduling systems.
- Previous experience in a healthcare or customer service role preferred.
- Familiarity with medical billing and insurance processes a plus.
Benefits
- Medical, Dental, and Vision coverage
- Paid time off and Paid Holidays
- Matching retirement plan
- Professional development opportunities
Company DescriptionStaffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.
With deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.
We don’t just fill jobs—we build lasting career connections in audiology and hearing care.
Company Description
Staffing Proxy is a specialized recruiting firm focused exclusively on the hearing healthcare industry. We connect audiologists, hearing aid specialists, and hearing health providers with private practices across the U.S.—from small family-owned clinics to regional multi-site groups.\r\n\r\nWith deep industry expertise and a nationwide network, we understand the unique skills and certifications providers bring to the table—and we know what today’s hearing practices need to grow. Whether you’re seeking a new opportunity in diagnostics, hearing aid dispensing, or patient care, we help match you with roles that align with your clinical strengths and professional goals.\r\n\r\nWe don’t just fill jobs—we build lasting career connections in audiology and hearing care.