Job Description
Job Description
Technical Advisor, Dental Lab | Orange County, CA
Full-Time | Up to $35 per Hour | Leadership Role with Growth Potential
We are hiring a skilled Technical Advisor to lead daily support operations in our dental laboratory. This role is ideal for someone with strong communication skills, advanced dental knowledge, and a passion for solving problems. You will be supervising case flow, supporting dentists and internal teams, and ensuring all technical cases meet lab standards and timelines.
This is a hands-on leadership role that blends case management, client service, and team coaching in a fast-paced, quality-focused environment.
What Youll Do
- Supervise and support a team of technical representatives across multiple departments
- Review incoming cases for accuracy and assign to appropriate production teams
- Communicate directly with dentists regarding product options, case adjustments, or troubleshooting
- Assist chairside and in-lab with custom shades, adjustments, and clinical support as needed
- Ensure case documentation and updates are logged accurately in the lab software
- Monitor high-priority cases and hold reports, including late or implant cases needing review
- Coach and train internal staff on lab systems, safety procedures, and technical workflows
- Collaborate with implant specialists to ensure proper codes, parts, and services are used
- Perform final quality checks and pre-QC reviews across departments to maintain high standards
- Handle onboarding for new or reactivated accounts and support other cross-functional projects
What Were Looking For
- 5+ years of dental lab experience, including case coordination and customer communication
- Strong understanding of dental and implant terminology and workflows
- Previous supervisory or team leadership experience preferred
- Proficiency with lab software, case tracking, and digital documentation
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and prioritize with a sense of urgency
- Confident working independently and collaboratively across departments
- Comfortable speaking with dentists and problem-solving in real time
Benefits and Compensation
- Competitive hourly rate: $30 to $35 per hour
- Medical, dental, and vision coverage
- 401(k) with company match
- Paid vacation, holidays, and sick time
- Performance-based bonuses
- Career development and team leadership opportunities
Ready to Step Into Leadership?
If youre an experienced dental lab professional with strong technical knowledge and team leadership skills, this could be your next career move. Apply today to learn more.