Job Description
Job Description
Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What You’ll Do
As the Senior Infrastructure Engineer, you will be responsible for overseeing the design, development and management of on-prem and Azure platform. You will work closely with cross-functional teams to understand business requirements and translate them into scalable and efficient solutions.
In this role, you will:
- Manage and monitor Azure environments using Azure Monitor, Log Analytics, and Application Insights.
- Implement and manage hybrid cloud setups, including Azure Arc and on-premises integrations.
- Develop and maintain infrastructure automation using tools such as Bicep, ARM templates, Terraform, and PowerShell.
- Automate provisioning, configuration, and deployment processes to support DevOps and CI/CD pipelines.
- Enforce security best practices using Azure Security Center, Azure Policy, and Microsoft Defender for Cloud.
- Ensure compliance with relevant frameworks (e.g., ISO, SOC 2, NIST) and manage identity using Azure AD, RBAC, and Conditional Access.
- Conduct system performance tuning, monitoring, and troubleshooting for Azure-hosted services.
- Proactively identify potential issues, perform root cause analysis, and implement long-term solutions.
- Design and implement backup, disaster recovery, and high availability strategies using Azure Backup, Site Recovery, and Availability Zones.
- Monitor Azure usage and optimize cost through reserved instances, rightsizing, and budget alerts.
- Provide cost estimates and input into forecasting and budgeting processes.
- Provide technical leadership and mentorship to API developers, fostering a culture of collaboration and continuous learning.
What You’ll Need to Join Our Team
Experience
- Bachelor's degree in Computer Science, Engineering, or related field or equivalent work experience.
- Azure Platform Expertise (5–7+ years)
- Deep experience designing, deploying, and maintaining Azure-based solutions.
- Hands-on experience with core Azure services: Virtual Machines (VMs), Virtual Networks (VNets), NSGs, Load Balancers, Azure Storage, Azure SQL, Azure Kubernetes Service (AKS), App Services, Azure Firewall.
- Strong grasp of Azure governance: subscriptions, resource groups, management groups, RBAC, Azure Policy.
- Infrastructure as Code & Automation (3–5+ years)
- Proficient in tools such as Terraform, Bicep, ARM templates, PowerShell, Azure CLI.
- Experience building reusable automation modules and integrating with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps).
- Practical experience implementing security controls and compliance requirements (e.g., using Defender for Cloud, Microsoft Sentinel, and Azure Key Vault).
- Experience with identity and access management using Azure Active Directory, MFA, Conditional Access, and role-based access control.
- Experience integrating Azure with on-premises infrastructure (e.g., ExpressRoute, VPN Gateway, Azure Arc, AD Connect).
- Experience supporting enterprise-level environments with high availability, disaster recovery, and performance tuning.
- Deep familiarity with Azure Monitor, Log Analytics, and custom dashboards.
- Proven ability to diagnose and resolve complex infrastructure performance issues.
- Experience contributing to or leading the design of cloud infrastructure blueprints, architecture reviews, or cloud strategy.
- Ability to translate business needs into scalable infrastructure solutions.
Why Work for Us
- Competitive Compensation from $125,000-$140,000*
- Comprehensive Benefit Package**
- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability Insurance
- Company-paid Long-Term Disability
- Company-paid Life Insurance
- Voluntary Life Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
- 401k with generous Company Match
- Commuter Benefits
- Paid Time Off accrued per pay period
- 10 Paid Holidays
- Paid Parental Leave
- Annual Bonus Program
- Professional Development Opportunities
- Employee Events
- Wellness Programs
- Employee Discount Programs
- Office in Park Ridge, IL - Convenient location to Blue Line
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
**Eligible to enroll the first day of employment for immediate coverage.
Note: It is required for this role to be in the Park Ridge, IL office 2 days per week.