Job Description
Job Description
We are looking for a friendly, organized, and detail-oriented Front Desk Coordinator to join our dental team. This person will play a key role in creating a positive first impression for our patients and ensuring the smooth operation of our front office. The ideal candidate is a proactive problem-solver with excellent communication skills who thrives in a fast-paced environment.
Responsibilities:
- Greet and check patients in and out with professionalism and warmth
- Manage the dental office schedule to ensure efficient patient flow and provider productivity
- Answer incoming phone calls, respond to inquiries, and schedule/reschedule appointments
-Verify insurance information and collect payments at check-in and check-out
- Maintain accurate patient records and update information in the practice management system
- Communicate effectively with clinical team members regarding patient needs and scheduling updates
- Assist with day-to-day administrative tasks, including scanning, filing, data entry, and supply ordering
-Ensure the reception area is clean, organized, and welcoming at all times