Job Description
Job DescriptionThe Tech Rep will be responsible for driving critical process workflows across APG’s repair capabilities, supporting multiple product lines and engine types, as well as collaborating across functional areas to ensure alignment throughout the repair job and directly communicating with the customer.
DESCRIPTION:
- Creates quote back-ups (estimates) for the Sales Department
- Converts customer purchase order requirements into Shop Routers (travelers), including providing all required datasheets for the job
- Issues order requisitions for services and materials (non-consumables) necessary for job completion
- Responsible for completion of the job on time, on budget and controlling job cost
- Implement improvements or changes to processes and procedures per Shop Operation Manager’s direction
- Assists the QA department in investigating quality issues
- Communicate with sales on a change of scope, any issues that arise, or any other relevant items on the jobs
- Assists foreman by clarifying technical requirements and scope of work, generating schedules by providing scheduled hours and information on bought outside services/parts
- Communicate with customers on status and review/resolve any technical issues
- Inspect parts and review gathered data to generate Inspection and Final reports to issue to customers
- Responsible for reviewing data and parts alongside salesman during customer’s visit
- Recommend suggestions for process improvements and work with other APG personnel on anything required to make APG better
- Assists in creating and implementing shop policies and procedures.
- Ensure work is performed is in accordance with company safety policies
- All other duties as assigned by your manager.
*This job description is a summary of the primary job scope and should not be assumed as an all-inclusive description*
WORK QUALIFICATIONS:
Required:
- Minimum 5 years Gas Turbine Repair Experience
- Proficient Computer skills (Microsoft Office: Excel, Power Point, Word, Outlook)
Preferred:
- Experience with ERP systems preferred, GSS Training will be available
EDUCATION REQUIRMENTS:
Required:
- High School Diploma or equivalent
Preferred:
- 2-year or 4-year Technical Degree
WORK ENVIRONMENT:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
- Prolonged periods of sitting at a desk and working on a computer.
- Frequent standing, walking, sitting, lifting, carrying, pushing, pulling, reaching, handling.
- Moving, carrying, lifting, objects in excess 15 lbs.
- Willingness to work a flexible schedule in order to meet demands of the role
ADA JOB REQUIREMENTS:
Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical, mental, or emotional disability.
EQUAL EMPLOYMENT OPPORTUNITY:
Allied Power Group is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.