Job Description
Job Description
GF Hotels & Resorts is hiring a Hotel General Manager for our Crowne Plaza Orlando Lake Buena Vista Hotel.
As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business.
Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!
Responsibilities:
- Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
- Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
- Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
- Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
Qualifications:
- Must have superb communication skills, organizational skills, and problem-solving skills
- Must have at least 5 or more years of experience in the hospitality field
- A proven record of experience managing a team, preferably in the hospitality field, is required
- Must have a strong focus on putting the guest first with exceptional customer service experience
- High school diploma or equivalent GED; degree in hospitality or related field of study preferred
About Company
GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the entrepreneurial spirit with a promise of integrity and an overall passion for hospitality.
At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.