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<h3>Job Description</h3>
Job DescriptionCompany Description 
America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.
For more details about America's Best, visitAmericasBest.com.
At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track.&nbsp;The role provides prompt, courteous service to customers either on the phone or in person.
How would you like Sundays off? Yes, every Sunday we’re closed!
Job Description 
What would you do? – The Specifics
<ul>
<li>Ensures high quality customer service while following all safety protocols.</li>
<li>Ensures a smooth flow of customers through the store.</li>
<li>Answers, screens, and forwards incoming phone calls in accordance with National Vision&nbsp;protocol.</li>
<li>Processes and understands managed care plans while obtaining document information from the insurance company as needed.</li>
<li>Provides customers basic and accurate information.</li>
<li>Schedules and confirms appointments, follow-up visits and classes.</li>
<li>Files all patient records daily and pulls patient files for the next day's appointments.</li>
<li>Checks order status and notifies customers when orders are in or of any delays.</li>
<li>Keeps reception area tidy and presentable with all necessary materials.</li>
<li>Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.</li>
<li>Participates in regularly scheduled mandatory communication meetings.&nbsp;</li>
</ul>
Qualifications 
&nbsp;Are you the right fit? – The Suitable Talent
<ul>
<li>Experience as a Receptionist, Front Office Representative or similar role preferred but not required.</li>
<li>0-2 years related experience or training preferred.</li>
<li>Experience handling multiple phone lines preferred.</li>
<li>Strong customer service skills required</li>
<li>Strong organizational skills required</li>
</ul>
Education:&nbsp; High School Diploma or equivalent.
 Additional Information 
Taking care of our people
We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website&nbsp;<a href="http://www.nationalvision.com&nbsp;to" target="_blank">www.nationalvision.com&nbsp;to</a> learn more.
We are an equal opportunity employer.&nbsp; We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect &amp; Teamwork. In this role you will be responsible for&nbsp;promoting and creating a culture of hospitality.&nbsp; Reporting to the community's Executive Director, you will manage the community's first impressions and signature services, lead the development and training of staff to enhance the hospitality culture, assist in welcoming new residents and staff to the community, assist with resident programming, events, and special resident requests.&nbsp;
Job Description 
<ul>
<li>Assist the community’s team members in the achievement of the community’s First Impression goals and help the community’s staff understand how their roles relate to the successful execution of the First Impression.</li>
<li>Assist the community’s staff in understanding the most hospitable way to interact with anyone who enters the community, by developing the tools necessary for hospitable customer interaction.</li>
<li>Adhere to one standard, every area be it the front of the house or back of the house should be held to the same level of scrutiny. &nbsp;</li>
<li>Maintain an excellent level of hospitality/cleanliness in the Tour Path, by making sure the proper items, events, and interactions (i.e. flowers, photographs, cooking demonstrations, recognition of guest by name by staff) are in place at all times and all events (resident activities/major or minor building repairs) are coordinated appropriately.</li>
<li>Deliver the Senior Lifestyle Corporation’s Signature Services and understand that it is a key component to the community’s image. These Signature Services help differentiate the community from its competitors by enhancing the community’s image and level of service. &nbsp;</li>
<li>Play an integral role in the Employee On-Boarding process, by acting as a liaison between the Human Resources Department and the new hire, as well as helping reinforce the expectations/standards that are set for the on-boarding process.&nbsp;</li>
<li>Work with the Dining Staff to support a polished hospitality approach to dining room service.</li>
<li>Assist in the coordination and oversight during special community events. &nbsp;Let the Community’s residents, residents’ families, or out-side entity know that you are there to help fulfill any special request related to their dining experience.</li>
<li>Ensure that every department is notified of all new move-ins to help coordinate new resident involvement in appropriate activities and meals. &nbsp;</li>
<li>Support the Hospitality Training the community’s staff. &nbsp;</li>
<li>Take a role in the development and operation of the Ambassador program at the community. &nbsp;</li>
</ul>
Qualifications 
Level of Formal Education: Bachelor’s Degree and three plus years related experience and/or training; or equivalent combination of education and experience Area of Study: Hospitality or related field Years of Experience: 3+ years&nbsp; Type of Experience: Hospitality related&nbsp; Skills and Abilities:&nbsp;
<ul>
<li>Ability to work as part of a team and handle multiple tasks safely and effectively.&nbsp;</li>
<li>Excellent organization skills.</li>
</ul>
Information Systems: &nbsp;Microsoft office&nbsp; Personal Attributes: &nbsp;Exceptional verbal and written communication skills
 Additional Information 
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.&nbsp;All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Director of Hospitality

<h3>Job Description</h3>
Job Description
FULL TIME or PART TIME We are looking for someone who is looking for a long term commitment in their position with Mari de Villa. Your past work experience is important to us. It is encouraging to see applicants that have previous work experience of several years at prior employers because it shows the attitude and commitment to an organization. We are looking for applicants that are looking for more than just a job, but to become part of the "Mari de Villa Family".
Mari de Villa is looking for individuals (preferably with dining room experience) to serve room service style trays to our guests in their rooms. You would be responsible for the following
<ul>
<li>Preparing Room Service Trays (Silverware, drinks, prepared food)</li>
<li>Serving our guests their meals and beverages in their rooms</li>
<li>Retrieving the trays from the guests rooms</li>
<li>Cleaning the trays, plates, glassware, silverware, napkins and delivery carts</li>
<li>Keeping the dining room and kitchen prep areas cleaned and organized</li>
<li>Ensuring that menus are followed</li>
<li>Helping to transport guests, that need assistance, to and from the dining rooms if time permits</li>
<li>Set the Tray Service prep area and carts following each meal.</li>
<li>Other standard tasks that are associated with a dining room position</li>
</ul>
We have two positions available
Morning Shift: 6:00am to 2:30pm
Evening Shift: 10:30am to 7:00pm
We offer very competitive benefits as well, including: Full paid health insurance, life insurance, optional overtime, vacation pay, holiday pay, and sick pay.
Mari de Villa is located at
13900 Clayton Rd.
Town &amp; Country, MO 63017
Near Chesterfield Missouri
Company DescriptionMari de Villa has been serving the St. Louis community in Senior Care since 1960. We take great pride in offering an excellent experience and care not only for our guests but for our staff as well. We offer great benefits to all our employees including Full Health Insurance (100% Health Insurance Premiums), Life Insurance, Paid Vacation, Sick Pay, and Holiday Pay. 
<h3>Company Description</h3>
Mari de Villa has been serving the St. Louis community in Senior Care since 1960. We take great pride in offering an excellent experience and care not only for our guests but for our staff as well. \r\nWe offer great benefits to all our employees including Full Health Insurance (100% Health Insurance Premiums), Life Insurance, Paid Vacation, Sick Pay, and Holiday Pay.

Room Service - Tray Delivery w/ Benefits including Full Health Insuran

<h3>Job Description</h3>
Job Description
Flying S Title and Escrow is a subsidiary of Title Financial Corporation (TFC). We seek a Front Desk Coordinator / Title Assistant to join our team in Polson, MT. TFC is a family-owned company providing Title and Escrow Services since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us!
If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.
The ideal team member:
<ul>
<li>Has a passion for working with people, is customer service oriented, and has the ability to create meaningful relationships.</li>
<li>Previous experience in Title, Escrow, Banking, Real Estate, or other related business is a Plus!</li>
<li>Ability to stay on task and work independently.</li>
<li>Strong verbal and written communication skills. </li>
<li>Excellent interpersonal and customer service skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Proficient computer skills, including basic navigation, ability to learn new programs, and previous experience with Google Suite, Microsoft Office Suite, or related software.</li>
<li>Ability to operate a company vehicle or personal vehicle for company errands or training.</li>
</ul>
About the position:
The primary responsibilities of the Front Desk Coordinator are to receive visitors to the Company and to promptly answer incoming calls. The position directs visitors or transfers callers to the requested party. When visitors and callers are uncertain about whom to contact, the Front Desk Coordinator gathers information to determine how to assist them.Since this position often is the initial contact for customers, it is essential that a courteous attitude and quality customer service are maintained at all times. This position requires goodinterpersonal and verbal communication skills.
The Title Assistant performs a variety of clerical duties, primarily to assist the Title officers. The position locates, records, posts, and computes information generated by or to be used by title personnel in completing title orders. The position systematically organizes, files, retrieves, and/or updates title materials such as legal documents, reports, maps, and files.
This position reports to the Vice President / County Manager.
Job Duties Include:
<ul>
<li>Answers telephone calls, routes to appropriate individuals or departments, and takes accurate messages in a professional and courteous manner. Uses a multiline telephone system. </li>
<li>Greets clients and addresses their questions and concerns. Direct clients to the appropriate individual or department as needed.</li>
<li>Proofread documents to ensure accuracy and completeness. Correct errors and omissions by tracking necessary information.</li>
<li>Research and/or record documents and administer the recording processes.</li>
<li>Perform various functions to expedite the flow of policies, including answering phone inquiries, picking up and delivering documents, typing, filing, duplicating, recording and maintaining tasks and workflow.</li>
<li>Daily Courthouse runs to search names and print documents at the Clerk and Recorder's Office</li>
<li>Set up or cancel escrow/title files, which include the complete filing of deposits and all relevant documents. </li>
<li>Assist the title departments by performing general support tasks to maintain departmental efficiency.</li>
<li>Supports corporate core values, purpose, goals, and culture.</li>
<li>React to change positively and productively, including as a result of the expansion of job responsibilities and expectations.</li>
<li>Communicate with company employees and customers by phone, in person, or through correspondence. </li>
<li>Adheres to all company policies and standards, including the expectation of prompt, predictable, and regular attendance.</li>
</ul>
Education and Experience:
<ul>
<li>Must be at least 18 years of age. </li>
<li>Must have a valid driver’s license and can pass an MVR and background check.</li>
<li>High school diploma or equivalent. </li>
</ul>
Physical Requirements: 
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 50 pounds at times. </li>
</ul>
We offer:
Competitive benefits plan including paid medical, dental, vision, basic life insurance, and short-term disability coverage for employees. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, early paycheck access, wellness program, pet insurance, and voluntary plans, including accident, hospital plans, and more! New employees receive 24 hours of FTO on their first check with additional accrual for a total of three weeks of Flexible Time Off each year. In addition, employees receive 11 paid holidays, Volunteer Time Off, Parent Leave, Grandparent Leave, and more!
Flying S Title and Escrow, and TFC an equal opportunity employer. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice.

Front Desk Coordinator / Title Assistant

<h3>Job Description</h3>
Job DescriptionCompany Description 
Company Culture and Values:&nbsp;At Monarch Communities Senior Living, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description 
&nbsp;Provides a positive first impression to all who enter the community.&nbsp; Provides an overview of community information to those inquiries in support of sales and marketing efforts.&nbsp; Responds to incoming calls and provides clerical support to all departments. This is a non-exempt, hourly role reporting to the Business Operations Director.
Schedule: Part-time weekends only (Saturday and Sunday 3p-10:30pm)&nbsp;
Salary: $17.00-$17.25 an hour
Responsibilities and Duties:
<ul>
<li>Assigns daily task and ensure completion of tasks</li>
<li>Assists the Business Operations Director and Sales Counselor with special projects</li>
<li>Ensures appropriate office supplies are on hand</li>
<li>Coordinates maintenance of all office equipment</li>
<li>Answers and screens all incoming calls in a courteous and professional manner</li>
<li>Receives and processes mail for the community</li>
<li>Monitors security alarms, resident emergency call system, and front door security</li>
<li>Assists the Business Operations Director in administrative tasks as assigned</li>
<li>Participates in and attends all in-service training as scheduled</li>
<li>Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures</li>
<li>Other duties as assigned</li>
</ul>
Qualifications 
<ul>
<li>High school diploma preferred&nbsp;</li>
<li>Strong interpersonal skills and capable of relating to a variety of people and personalities&nbsp;</li>
<li>Experience working with the senior population&nbsp;</li>
<li>Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications&nbsp;</li>
</ul>
Physical Abilities:
<ul>
<li>While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.&nbsp;&nbsp;</li>
<li>An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.&nbsp;</li>
</ul>
 Additional Information 
Benefits Offered (for Part-Time Employees):
· Paid Time Off (PTO)&nbsp;
· Flexible Schedule
· On the job training
· Employee Assistance Program (EAP)
· Free Parking
Other Compensation Programs:
· Employee Referral Bonus
· Resident Referral Bonus
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Concierge (Weekends only)

<h3>Job Description</h3>
Job Description
Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff.
Compensation Rate: $21.00 to $25.00 Hourly&nbsp;
Essential Responsibilities:
<ul>
<li>Address guest and staff maintenance concerns promptly.</li>
<li>Perform routine inspections of equipment, lights, and common areas.</li>
<li>Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs.</li>
<li>Walk the property and parking lot to check for maintenance needs and cleanliness.</li>
<li>Assist with pool area maintenance and housekeeping deep cleaning tasks as needed.</li>
<li>Monitor and update maintenance logs to ensure timely completion of repairs.</li>
<li>Maintain positive communication with the front desk, housekeeping, and management teams.</li>
<li>Follow company safety and security protocols.</li>
</ul>
Qualifications:
<ul>
<li>Minimum of 2 years of maintenance or related experience.</li>
<li>Proficiency with hand and power tools.</li>
<li>Strong problem-solving and time-management skills.</li>
<li>Ability to work independently with minimal supervision.</li>
<li>Clear and professional communication skills.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to stand, walk, bend, and lift over 50 pounds regularly.</li>
<li>Comfortable working under high pressure or in emergencies.</li>
</ul>

Hotel Maintenance Technician

<h3>Job Description</h3>
Job Description
Part Time Guest Service Agent
Pay Rate: $17.50/hr
Location: 
Holiday Inn NYC- Lower East Side
150 Delancey Street New York, NY 10002
SUMMARY:
To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. 
 
RESPONSIBILITIES:
<ul>
<li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li>
<li>Check guests in and out efficiently and in a friendly manner.</li>
<li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&amp;R Hospitality Management.</li>
<li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li>
<li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li>
<li>Take reservation requests efficiently.</li>
<li>Answer switchboard in accordance with standards of proper telephone etiquette. </li>
<li>Block rooms and handle special requests.</li>
<li>Monitor room availability.</li>
<li>Handle safe deposits by guests per established procedures. </li>
<li>Keep lobby, back office and desk area clean and presentable.</li>
<li>Have a thorough knowledge of emergency and security procedures. </li>
<li>Offer and properly handle requests for wake-up calls.</li>
<li>Know how to clean guest rooms to standards.</li>
<li>Open and close shift; make cash drops.</li>
<li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li>
<li>Inform management of any guest or systems related complaints or problems.</li>
<li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li>
<li>Keep maintenance informed of all maintenance needs.</li>
<li>Pass on guest lost and found inquiries to management or supervisors.</li>
<li>Assist in marketing effort by completing Company Tracking nightly.</li>
<li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li>
<li>Practice safety standards at all times.</li>
<li>Be able to move luggage or packages weighing up to 40 lbs.</li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook</li>
<li>Perform other duties as assigned by management, of which employee is capable of performing</li>
</ul>

Guest Service Agent - Holiday Inn Lower East Side-NYC

<h3>Job Description</h3>
Job Description
General Description 
Responsible for various activities in the office, including filing, answering the phone, and organizing documents. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.
 
Tasks &amp; Responsibilities
<ul>
<li>A. Essential Duties
<ul>
<li>Greet clients and maintain a positive office atmosphere.</li>
<li>Answer the phone, take messages, and redirect calls to appropriate staff.</li>
<li>Outreach to clients for group and clinical services.</li>
<li>Organize and maintain forms and records, update when necessary.</li>
<li>Create and maintain updated documents and spreadsheets.</li>
<li>Oversee sorting and distribution of incoming mail.</li>
<li>Appointment confirmations</li>
<li>Coordinate scheduled intakes.</li>
<li>Create charts for incoming intakes.</li>
<li>Coordinate group schedules.</li>
<li>Run weekly excel reports to send out to clinical departments.</li>
<li>Assist providers with pharmacy communications.</li>
<li>Maintain centralized scheduling for clinical and medical departments.</li>
<li>Prepare outgoing mail (envelopes, packages, etc.)</li>
<li>Operate office equipment, such as photocopier, printers, etc.</li>
<li>Perform inventory of office supplies and order what is needed.</li>
</ul>
</li>
<li>B. Additional Duties
<ul>
<li>Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. </li>
<li>As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly. </li>
</ul>
</li>
<li>C. Interpersonal Relations
<ul>
<li>Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information. </li>
<li>Take Accountability: Take constructive feedback and prevent discourse among our peers.</li>
<li>Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner. </li>
<li>Be Professional: Wear business casual attire (please see dress code policy).</li>
</ul>
</li>
</ul>
 
Competencies
<ul>
<li>Adaptability</li>
<li>Customer Service</li>
<li>Decision Making</li>
<li>Dependability</li>
<li>Ethics</li>
<li>Interpersonal Skills</li>
<li>Job Knowledge</li>
<li>Conflict Management</li>
<li>Organizational Skills</li>
<li>Productivity</li>
<li>Self-Development</li>
<li>Teamwork</li>
<li> </li>
</ul>
Performance Standards &amp; Measurement
<ul>
<li>Compliance with essential and incidental duties; compliance with company policies and procedures. </li>
<li>Compliance with state and federal laws and regulations applicable to the business. </li>
</ul>
 
Equipment, Tools &amp; Machines
<ul>
<li>Use of computer, telephone, and other office equipment such as a printer and fax. </li>
<li>Use of company network and email domain. </li>
</ul>
 
Working Conditions
<ul>
<li>Air conditioned and well-illuminated office environment and outdoor environment. </li>
<li>May have several responsibilities at once. Interaction with others is constant and can be interruptive. </li>
<li>Work may be stressful at times due to high level workflow.</li>
<li>Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs. </li>
<li>Participates in educational training, orientations, or compliance programs as needed to maintain competency. </li>
<li>If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.</li>
</ul>
 
Demands 
<ul>
<li>Enthusiastic self-starter operating with sustained energy and showing great initiative.</li>
<li>Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. </li>
<li>Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors. </li>
<li>Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others. </li>
<li>Excellent organizational skills. </li>
<li>Accepts constructive criticism well in an open and non-defensive manner. </li>
<li>Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment. </li>
<li>Ability to function independently and with flexibility. </li>
<li>Ability to work under pressure, handle multiple tasks and interruptions. </li>
<li>Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs. </li>
<li>Ability to sit, stand, or walk for extended periods of time.</li>
<li>Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements. </li>
</ul>
 
Qualifications 
Education: 
<ul>
<li>High school diploma or equivalent</li>
</ul>
Experience: 
<ul>
<li>Successful work experience in a front office setting or in another clerical position.</li>
<li>Strong working knowledge of office procedures and basic accounting principles.</li>
<li>Ability to effectively use and maintain office equipment.</li>
<li>Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. </li>
</ul>
Required licenses or certifications
<ul>
<li>Current CPR Certification, highly desirable</li>
<li>Narcan Certified, highly desirable</li>
</ul>
 Monday - Friday 8:00AM - 4:30PM

<h3>Job Description</h3>
Job DescriptionFront Desk Agent
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
<ul>
<li>You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.</li>
<li>Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.</li>
<li>You will report to the Front Office Manager or Front Office Supervisor.</li>
<li>A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.</li>
</ul>
Education &amp; Experience
Hotel experience is always a plus! Applicants should have:&nbsp;
<ul>
<li>A combination of education and experience.</li>
</ul>
What You’ll Need to Succeed
<ul>
<li>Eligible to work in the United States</li>
<li>Ability to read, write, and communicate effectively in English</li>
<li>Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations</li>
<li>Availability to work a flexible schedule, including evenings, weekends, and holidays if needed</li>
<li>A warm, professional demeanor that reflects HVMG’s Culture of Excellence </li>
</ul>
Why Our Associates Love HVMG
<ul>
<li>Career growth opportunities across our nationwide portfolio</li>
<li>Flexible scheduling&nbsp;</li>
<li>Access up to 40% of your earned wages before payday with PayActive </li>
<li>Paid Time Off (PTO) and Paid Holidays</li>
<li>Full healthcare benefits: medical, dental, and vision</li>
<li>401(k) with guaranteed 4% match and no vesting period</li>
<li>Exclusive hotel and food &amp; beverage discounts</li>
</ul>
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG&nbsp; is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Front Desk Agent

<h3>Job Description</h3>
Job Description
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Organizational Structure
REPORTS TO: Front Office Manager
General Duties and Responsibilities
· Provide exceptional service to our guests with personalized, efficient and friendly check in and check out procedures
· Handle and assist with resolution of all guest issues; communicate with appropriate departments and follow up to ensure complete guest satisfaction
· Possess a high level of expertise on all services and outlet offerings of the hotel, banquet events, groups in house as well as local area attractions, restaurants and cultural events
· Handle cash drawer properly as outlined in The Watergate Hotel cash handling policies
· Demonstrate teamwork by cooperating with and assisting fellow associates as needed
· Address guest preferences recorded in guest history profiles; review profiles and add/edit preferences as needed
· Stay current with developments and procedures in the hotel by attending daily Front Office briefings 
· Provide quality service to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience
· Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service associates
· Handle guest’s incoming and outgoing correspondence (i.e., facsimile, voice mail messages, email, postal mail, etc.)
· Communicate clearly with the Night Auditor and Accounting Department 
· Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data and reports
· Assist with guest arrival and departure experience by maintaining a constant presence on the front desk and in the lobby
· Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations
· Perform any other reasonable projects/duties as required by the Director of Front Office Operations and Assistant Front Office Manager
 
Experience and Requirements
<ul>
<li>A minimum of 2+ years experience in hotel operations, preferably in a similar position. Luxury hotel experience is strongly preferred.</li>
<li>Excellent communication skills with fluency in English required.</li>
<li>Must be computer proficient including MS Office, Word, Excel, PowerPoint, etc. (prior experience with hotel-specific software such as HotSOS, Opera Cloud, etc. will be strongly favored). </li>
<li>Must be able to work a very flexible schedule that may include overnights, early mornings, late nights, weekends and holidays.</li>
<li>Must be physically able to meet the demands of the position, such as standing/walking for extended periods of time while on shift.</li>
<li>Must possess superior organizational and multi-tasking skills; must be able to remain flexible and adaptable in a fast-paced environment.</li>
<li>Those with multi-lingual abilities will be preferred.</li>
<li>HS Diploma is required; Bachelor’s Degree in Hospitality or related field is preferred.</li>
<li> Must be available to work overnight/weekends/holidays</li>
</ul>

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