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Estate Manager/Head Butler

Nanny Poppins Agency
locationGreenwich, CT, USA
PublishedPublished: 6/14/2022
Legal

Job Description

Job Description

Estate Manager/Head Butler - Prestigious Greenwich, CT Residence | $120,000 - $140,000+ Annual Salary (DOE) + Comprehensive Benefits

A distinguished private residence in Greenwich, CT, seeks an exceptional Estate Manager/Head Butler to oversee and manage all aspects of household operations, ensuring seamless and impeccable service for a discerning family. This is a pivotal role demanding a highly experienced, proactive, and discreet professional with a proven track record in managing high-net-worth households or similar environments. The ideal candidate will possess exceptional organizational, communication, and interpersonal skills, coupled with a deep understanding of refined service and estate management.

Compensation and Benefits:

  • Competitive annual salary of $120,000 - $140,000+ (commensurate with experience).
  • Comprehensive medical stipend.
  • Generous paid vacation (aligned with family schedule).
  • Company vehicle provided for family-related transportation.
  • Mileage and gas reimbursement for personal vehicle use during errands.
  • Potential for performance based bonuses.

Key Responsibilities:

  • Estate Management:
    • Oversee all aspects of the residence, ensuring meticulous maintenance and presentation.
    • Manage and coordinate all household staff, including scheduling, training, and performance evaluation.
    • Develop and implement comprehensive household operating procedures and protocols.
    • Proactively identify and address potential issues through regular property inspections and preventative maintenance.
    • Manage and cultivate relationships with external vendors, contractors, and service providers, ensuring quality and cost-effectiveness.
    • Handle property management tasks, including handyman duties and outdoor maintenance coordination.
  • Butler/Personal Service:
    • Provide impeccable butler service, anticipating and fulfilling the family's needs with discretion and efficiency.
    • Manage personal errands, including shopping, returns, and inventory control.
    • Assist with meal preparation, including ingredient sourcing and simple culinary tasks.
    • Provide professional chauffeur services, ensuring safe and timely transportation.
    • Manage vehicle maintenance, cleaning, and refueling.
    • Assist with pet care, including scheduling appointments and providing daily care.
    • Support the family with travel arrangements, packing/unpacking, and itinerary management.
    • Coordinate and execute special events, gatherings, and entertainment, both on and off-premises.
  • Financial Management:
    • Manage household budgets and expenses, including invoice processing and expense tracking.
    • Handle medical claim submissions and related administrative tasks.
  • Flexibility and Adaptability:
    • Be prepared to manage additional properties or assets as required.
    • Be willing to travel domestically and internationally as needed.
    • Be available to work flexible hours, including weekends, holidays, and evenings, to accommodate the family's schedule.

Qualifications:

  • Minimum 5+ years of experience as an Estate Manager, Head Butler, or similar role in a high-net-worth private residence, luxury hotel, private yacht, or family office.
  • Demonstrated expertise in managing household staff and overseeing complex household operations.
  • Exceptional organizational, time-management, and problem-solving skills.
  • Impeccable communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds.
  • Strong knowledge of fine dining, service etiquette, and event planning.
  • Proficiency in household management software and financial tracking tools.
  • Valid driver's license with a clean driving record.
  • Discretion, confidentiality, and unwavering integrity are paramount.
  • (At Least 3 Professional) Verifiable references and a clean background check are required.
  • Must possess valid U.S. work authorization.
  • Health requirements including up to date immunizations and flu shots.

Key Improvements and Rationale:

  • Title Change: "Estate Manager/Head Butler" is more reflective of the high-level responsibilities.
  • Emphasis on Experience: The revised version explicitly requires more years of experience and highlights specific environments (high-net-worth homes, luxury hotels, yachts).
  • Clarity and Detail: Responsibilities are broken down into more specific categories (Estate Management, Butler/Personal Service, Financial Management).
  • Professional Tone: The language is more refined and professional, appealing to high-caliber candidates.
  • Focus on Discretion and Integrity: These qualities are emphasized, crucial for a role of this nature.
  • Benefit Expansion: adding the possibility of bonuses, can attract higher quality applicants.
  • Schedule Clarity: While flexibility is still required, the job description clearly states that the household operates 7 days a week and that evening, weekend, and holiday work is expected.
  • Qualification Expansion: Added the need for knowledge of household management software.
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