Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Flexible schedule
- Health insurance
- Training & development
The Personal Training Coach is responsible for ensuring a positive customer experience and delivering great member service and Private Training. Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
- Sell and conduct private and small group training with members.
- Assist members and encourage member involvement in private training.
- Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
- Arrive on time, prepared and attentive for training appointments.
- Assist in revenue generating activities (complimentary workouts, supplement booths, body fat tables, workshops).
- Achieve personal monthly revenue objectives as set forth by the company in sessions, PT and supplement sales.
- Conduct guest tours, and complete sales when needed through the Turn-Over process.
- Execute an effective prospecting strategy by performing Starter Sessions and other prospecting activities.
Member Experience
- Focus on changing lives through Service, Science and Sales.
- Be a brand ambassador of UFC Gym and its Train Different philosophy.
- Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life.
- Conduct safe and effective private training sessions.
- Maintain the organization and neat presentation of the fitness floor and training spaces.
- Respond professionally to requests and inquiries from guests, members and staff.
Miscellaneous
- Follow all policies and procedures regarding payment transactions.
- Document daily workouts for liability (adherence to national certification standards).
- Be knowledgeable of club facility and services.
REQUIRED QUALIFICATIONS:
Knowledge, Skills & Abilities:
- In depth knowledge of Private Training techniques from assessment to program design.
- Must be able to adjust and operate all Fitness Equipment.
- Knowledge of company policies, practices and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Friendly, enthusiastic and positive attitude.
- Ability to understand and follow oral and written instructions.
- Possess a strong customer service focus.
- Respond professionally to requests and inquiries from guests, members and staff.
- Strong organizational and time management skills. Understands basic record keeping practices.
- Must be computer proficient with basic skills in Word and Excel.
- Ability to work, setup and execute productive weekends.
Minimum Certifications/Educational Level:
- Current CPR/AED certification (or in progress)
- Certification from organization recognized by UFC Gym (or in progress)
- High school diploma or general education degree (GED)
- 4-year Degree in a related field recognized by UFC Gym (preferred)
Minimum Experience:
- Six months of related experience (preferred)