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Patient Advocate

Simpara
locationSt. Louis, MO, USA
PublishedPublished: 6/14/2022
Customer Service
Full Time

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities.

Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people.

We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier.

What You'll Do

  • Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health
  • Support patients throughout the healthcare process, from detection to treatment and beyond
  • Provide resources for patients seeking reliable information
  • Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective
  • Help patients to overcome barriers such as financing or transport
  • Refer patients to Counselors, as needed
  • Manage timely appointment scheduling for tests and procedures
  • Coordinating care with a patient’s care team
  • Provide emotional support and empowerment to patients and their loved ones
  • Acting as primary advocate for employees navigating their healthcare choices and benefits
  • Delivering and communicating ROI for our clients

Requirements

  • Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role
  • Strong leadership skills
  • Impressive executive presence and communication abilities
  • Ability to create structure in ambiguous situations and design effective processes
  • Bias for action
  • Natural problem solver
  • Passion for being a part of a fast-growing company making a difference in our communities
  • Excellent verbal and written communication skills
  • Openness towards different cultures, beliefs, and traditions
  • Sensitivity, discretion, and respect

Benefits

  • $40,000-$45,000 salary range with bonus opportunity
  • 100% company-paid health, dental, life, long-term disability, & short-term disability
  • 401(k) with company match
  • Generous PTO immediately upon hire
  • Paid holidays
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