Medical Assistant - Bilingual (Spanish) with Phlebotomy Experience Req

Job Description

Job DescriptionMedical Assistant – Bilingual (Spanish) with Phlebotomy Experience Required

Location: Burbank, CA
Practice: Interventional Pain Management

Join our premier Interventional Pain Management practice in Burbank, where we combine clinical excellence with compassionate care. We’re looking for a proactive, dependable, and customer-focused Medical Assistant who thrives in a dynamic, team-oriented environment.

Who We’re Looking For:

An individual who is:
Professional in demeanor and appearance
Punctual, reliable, and a fast learner
Positive, upbeat, and team-oriented
Experienced in both front and back office duties
Bilingual in Spanish and English (required)
Experienced with phlebotomy (required)

Candidates must be graduates of a Medical Assistant program with at least 2 years of relevant experience and Medical Assistant certification.

Core Responsibilities:

Front Office (Admin):

• Answer phones, greet and check in patients
  
  
• Schedule appointments and manage chart retrieval
  
  
• Verify insurance, request and follow up on authorizations
  
  
• Fax, scan, and upload documents to EMR
  
  
• Communicate with referring physicians and organize practice documentation
  
  
• Batch superbills for billing
  
  

Back Office (Clinical):

• Take vitals and assist in in-office procedures and injections
  
  
• Prep syringes, needles, medications, and EMG machines
  
  
• Assist with ultrasound-guided injections
  
  
• Perform urine drug screen collections
  
  
• Perform phlebotomy and lab-related tasks
  
  
• Manage room cleaning, supply restocking, and inventory
  
  
• Obtain and organize medical records and imaging
  
  

Patient Communication:

• Gather thorough medical histories (symptoms, meds, imaging, family history, etc.)
  
  
• Document information into Electronic Medical Records
  
  
• Effectively communicate patient concerns to providers
  
  
• Collaborate closely with staff to ensure timely patient care
  
  

Knowledge & Skills Required:

• EMR systems, Microsoft Office, Google Drive, scanning/uploading
  
  
• Health insurance verification (PPO, Medicare, TriCare, Work Comp, etc.)
  
  
• Understanding of the insurance authorization process
  
  
• Familiarity with medical terminology in musculoskeletal/pain medicine
  
  
• Strong attention to detail, grammar, spelling, and patient data accuracy
  
  
• Ability to multi-task, prioritize, and adapt to changing needs
  
  
• Excellent verbal and written communication skills
  
  
• A commitment to confidentiality, OSHA, HIPAA, and clinical standards
  
  
• Positive, respectful attitude with a passion for patient care
  
  

Preferred Traits:

• World-class customer service mindset
  
  
• Willingness to be cross-trained and adaptable
  
  
• Receptive to feedback and committed to continuous learning
  
  

Benefits:

• Medical, Dental, and Vision Insurance
  
  
• 401(k) for eligible full-time employees
  
  
• Salary based on experience
  
  

If you’re ready to bring your expertise to a collaborative, fast-paced practice that values professionalism and compassion, we’d love to hear from you.