Job Description
Job Description
Job Overview
We are in look for a Retail Sales Representative to provide exceptional customer service while meeting sales objectives for our company. Candidates with excellent communication skills and the ability to make clients feel comfortable in our store will stand out. You will be responsible for identifying client needs, presenting and answering questions about our goods and services, and recommending solutions. A pleasant attitude and a desire to quickly handle potential client difficulties or complaints will help you succeed in this position. Finally, you will ensure that our clients are satisfied and help Just Smoke grow.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
Join our team today and embark on a rewarding career in retail sales!