Job Description
Job Description
Job: Spa Coordinator / Client Experience Specialist
Company: Ohio Cryo (Premier Cryotherapy Spa, Columbus, OH Area)
Compensation: $18/hr base (with tips, commissions, typical earnings $30+/hr).
Schedule: Full-Time/Part-Time. Must be available to work weekends.
About Ohio Cryo
Ohio Cryo is a premier wellness center specializing in cutting-edge recovery, wellness, beauty, and anti-aging therapies. Our core services include Whole Body Cryotherapy, Redlight, Cryoskin , Hiemt & Endospheres body contouring, Infrared Saunas, Normatec Compression, and advanced aesthetic treatments. We use science and technology to help clients "biohack" their bodies for optimal performance and well-being.
The Role: Your Impact
You are the first and last impression our clients experience! This role requires a welcoming, friendly personality with a positive outlook, exceptional organizational skills, professional sales ability, and a passion for health & wellness.
Key Responsibilities
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Guest Experience: Warmly welcome guests, manage check-in/check-out, and process payments professionally.
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Operations & Scheduling: Expertly book, confirm, and optimize appointments using spa software. Maintain a clean, organized, and premium reception area.
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Sales & Service: Professionally answer inquiries about all services. Actively promote and sell retail products and membership packages.
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Specialized Support: Receive paid, on-the-job technical training to assist with or perform body contouring and other technical services, expanding your role beyond the front desk.
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Communication: Coordinate seamlessly with all staff to ensure smooth client flow.
Required Skills
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Excellent Customer Service and a professional demeanor.
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Strong communication and interpersonal skills.
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Detail-oriented and adept at multitasking and prioritizing.
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Proficiency with spa management software.
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Knowledge of or a strong interest in spa treatments and products.
Ready to be the face of high-tech wellness? Apply today to join the Ohio Cryo team!