Job Description
Job Description
Who we Are
Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.
As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
This position is based in our office in Naperville IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
Position Summary
We're seeking an Associate Litigation Counsel to join our growing team.
Reporting to our Legal Head, Marketing & Operations, the individual selected for this Associate Litigation Counsel role will work closely with numerous internal stakeholders and field operators to assess risk and defend the company in various disputes, whether informal or formal. At the end of the day, Oncourse is a service provider who cares deeply about the nearly 2 million households across the country who have enrolled in our protection plans. The Legal Department at Oncourse Home Solutions is dynamic, rising to meet the evolving demands of internal clients on issues that impact our growing, national customer base. You will advise executives and decision makers who are driven by a desire to protect customers, even when homeownership poses stressful challenges.
Responsibilities include but are not limited to:
- Support the lead lawyer for Marketing and Operations functions, which handles, among other things, customer complaints and litigation, claims management, consumer protection, commercial disputes, regulatory matters, customer terms and conditions, and government relations
- Will support lead Marketing and Operations counsel on marketing related research and best practices to comply with various consumer protection laws and regulations across the country
- Will assist legal team with various projects related to creating efficiencies in third party service provider onboarding and management
- Oversee the discovery process, including producing documents, responding to interrogatories, and managing e-discovery
- Participate in depositions, court hearings, and potentially trial proceedings
- Collaborate with senior attorneys to develop and implement effective case strategies
- Keep internal clients informed about case progress and provide legal advice
We’re Excited If This Is You!
Experience and Qualifications of the Role:
- Minimum 3 (preferably 3-5) years of law firm or in-house experience. Litigation experience strongly preferred
- Proven track record of effectively spotting legal issues and determining practical, workable options for resolving them.
- Demonstrated capability of managing a multiple cases and diverse competing priorities effectively while meeting deadlines and stakeholder expectations.
- Strong interpersonal skills, including ability to work effectively with all levels throughout the organization.
- Excellent verbal and written communication skills for interacting with key internal stakeholders, clients, judges, and opposing counsel, etc
- Strong critical thinking skills to analyze complex legal issues.
- Attention to detail.
Education:
- Bachelor’s degree required
- Juris Doctor required
Certificates, Licenses, Registrations:
- Licensed to practice law in Illinois or New Jersey
We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $118,235 - $166,400 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.
Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
Join our SUPER Team and Enjoy Amazing Benefits!
- Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
- Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
- 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
- Generous Paid Time Off: Take the time you need to recharge and relax.
- Education Assistance Program: Invest in your growth and development with our support.
- FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
- Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
- Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Competencies
Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Perspective - Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future.
Problem Solving - Is tolerant with people and processes; listens and checks after acting; tries to understand the people and the data after making judgments and acting; waits for others to catch up after acting; sensitive to due process and proper pacing; follows established process.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Communicate Effectively - Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.
No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.