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General Manager (GM)

DALLAS WELLNESS VENTURES PLLC
locationDallas, TX, USA
PublishedPublished: 6/14/2022
Retail
Full Time

Job Description

Job Description

Join the Gameday Men's Health team, the premier destination for Men's Health in Lakewood and beyond. We are the fastest-growing network of men's clinics, providing innovative solutions in testosterone replacement therapy, erectile dysfunction, weight management, peptides, vitamins and PRP.

Gameday Men's Health is transforming the healthcare experience for men, offering a world-class environment with plush furnishings, flat-screen TVs, leather chairs, hardwood floors, and sports memorabilia. As we continue our rapid expansion, we are seeking highly motivated individuals with a passion for sales and brand growth to join our dynamic team.


Job Summary

As a Manager at Gameday Men's Health, you will play a crucial role in ensuring the successful operation of our clinics, meeting the expectations of our patients, and contributing to the growth of the brand. Ideal candidates will have at least 2 years of experience in endocrinology and testosterone replacement therapy.


Opportunity

  • The job description, responsibility and compensation and benefits will grow significantly over the next 2-5 years as this owner scales this new business venture. This will give you the opportunity to grow from a manager to an executive level leader holding full P&L responsibility over a multi-unit brand.
  • The GM is in charge for the overall operations, performance, and success of the clinic(s), ensuring all business objectives are met, including patient satisfaction, staff management, and financial targets.
  • You will be given as much responsibility and growth as you can handle.
  • Profit sharing opportunities.


Job Responsibilities

  • Develop, lead, and implement sales and marketing strategies to drive brand growth by establishing strong community outreach and referral networks, while building lasting relationships with local businesses to generate a consistent flow of new referral opportunities for the clinics to promote our services.
  • A true people leader that is able to hire, train, mentor, and coach employees to deliver and grow in a high expectation environment.
  • Ability to establish and maintain effective individual and team working relationships with Gameday Franchisor, practice employees, patients, and prospects.
  • Appear regularly in the community at events and business to drive awareness, promote our services, educate potential referral partners, and drive new business opportunities for GameDay.
  • Work collaboratively with the team to deliver high-quality services, foster a positive employee and clinic culture, achieve outstanding results, and elevate the overall clinic experience.
  • Ability to establish clear, concise, and measurable goals for teams and individuals and hold them accountable to meet or exceed those goals consistently.
  • Fully understand the mechanics of the lab, including equipment usage and protocols, while ensuring the clinic adheres to all regulatory requirements to maintain compliance and certification.
  • Owns the P&L of the clinic(s), driving revenue growth through net new patients, controlling costs, and ensuring efficient day-to-day operations. Collaborates with the owner in overall planning, budgeting, and financial reporting to achieve profitability goals.
  • Manage/oversee payroll, generate practice schedules, and front office administration functions.
  • Evaluate and enhance employee productivity, implementing improvements as needed.
  • Oversee customer support, equipment maintenance, inventory management.
  • Manage and oversee relationships with third-party vendors and service providers, ensuring all contracts are properly executed and maintained.
  • Ensure compliance with medical guidelines, ethics, and laws (Ensure compliance with HIPAA guidelines).
  • Assist in identifying and securing prime real estate locations for clinic expansion, ensuring alignment with business growth strategies.


Job Requirements

  • Exhibits visionary leadership while maintaining excellent interpersonal skills and fostering a collaborative management approach.
  • Demonstrates resilience in fast-paced environments, combining high energy and a positive attitude to excel under pressure while consistently delivering outstanding results.
  • Demonstrates a robust moral character, possesses effective personnel management skills, embraces feedback and guidance, and thrives in collaborative environments.
  • Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced environment.
  • Strong problem-solving skills, critical thinking, and multitasking abilities.
  • Excellent organizational skills and attention to detail.
  • Knowledge of men's health topics, wellness industry, or healthcare marketing is a plus.


Competencies, Qualifications, Education, and Experience:

  • Demonstrated history of consistently achieving and exceeding sales targets.
  • Excellent computer skills in Google Suite, Microsoft Office, and preferably experience with Go High Level, Lobbie, Slack, MX Merchant, MedTrainer, and other software systems.
  • Proficient with EHR systems preferred.
  • Strong written and verbal communication skills. Bi-lingual is a plus.
  • Time management skills.
  • Knowledge of medical terminology and principles.
  • Understanding of business management, finance, accounting, and human resources.
  • Three years of experience in a similar clinical setting (TRT clinic, MedSpa, Endocrinology/Urology office) is preferred.


Education

  • Required: High School Diploma or GED
  • Preferred: Bachelor's or master’s in health administration, accounting, health information management, management, finance, or equivalent.
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