Slovenian Technical Support for Major Tech Company (In Greece Paid Relocation)

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a major tech company and take the next step in your career while living in beautiful Greece! This exciting opportunity includes a fully paid relocation package, making your move seamless and enriching. In this role, you will provide outstanding technical support to Slovenian-speaking customers, assisting them with a variety of inquiries related to cutting-edge technology products and services. You'll not only enhance your technical skills and problem-solving abilities but also enjoy a vibrant professional environment that values teamwork and customer satisfaction. If you are passionate about technology and delivering exceptional customer service, we would love to have you on our team!

Responsibilities

• Provide high-quality technical assistance to Slovenian-speaking customers through phone, email, and chat.
• Quickly diagnose and resolve technical issues related to the company's products and services.
• Work collaboratively with engineering teams to escalate and solve complex technical challenges.
• Document all customer interactions and technical issues accurately in the CRM system.
• Participate in ongoing training to enhance knowledge of products and improve customer support skills.
• Offer insights and feedback on ways to improve support processes and enhance customer experience.
• Assist in the onboarding and training of new team members as required.

Requirements

• Fluency in Slovenian and English, both written and spoken.
• Strong technical aptitude and effective problem-solving skills.
• Excellent communication and customer service abilities.
• Previous experience in technical support or IT is preferred but not mandatory.
• Aptitude for quickly learning new technologies and processes.
• Team-oriented approach with a genuine commitment to helping others.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )