Job Description
Job Description
Summary of Position
Lifeguards ensure the safety of visitors at Island Waterpark by maintaining constant surveillance, actively scanning and monitoring patrons in their assigned area. Lifeguards explain safety rules to patrons, warn them about unsafe situations and enforce waterpark rules. Lifeguards are responsible for recognizing and responding to water rescues and incidents as well as rendering emergency care when necessary.
Organizational Relationships
Reports to:
Waterpark Managers, Waterpark Supervisors, Waterpark Assistant Director, Waterpark Director
Supervises:
NA
Qualifications and Skills
Basic Requirements:
· Must be at least 16 years old
· Must be certified in Lifeguarding or become certified within 30 days of employment
· Must be safety minded and focused
· Must have strong attention to detail
· Must work well under pressure and high-stress situations
· Must be able to stay focused on tasks for long periods of time; be alert
· Excellent communication skills
· Successful completion of a criminal background check
Preferred Requirements:
· Knowledge and application of lifeguarding surveillance and rescue techniques
· Knowledge of the principles and practices of facility rules, policies, and procedures
· Leadership qualities and guest service skills
Education and Experience
- High school diploma/GED or related experience
Duties and Responsibilities
· Safeguard and regulate conduct of waterpark patrons
· Enforce Park policies, rules, and regulations
· Rescue patrons and perform appropriate follow-up procedures, including the proper use of equipment in the performance of first aid
· Respond quickly, intelligently, and decisively in accordance with established emergency and accident procedures
· Must be alert and actively seek to prevent accidents and eliminate risk
· Must administer CPR and first aid as appropriate per incident protocols
· Provide written reports on all accidents/incidents
· Maintain proper updated safety requirements
· Attend in-service training as scheduled
· Provide customer service to patrons, including handling customer conflict and complaints, as necessary
· Perform work safely in accordance with departmental safety procedures
· Operates equipment safely and reports any unsafe work conditions or practice to waterpark leadership
- Communicate with patrons professionally and courteously to answer questions, resolve conflicts and enforce park policies and rules
- Performs other duties as assigned
Showboat Core Values
Demonstrates Showboats core values in the performance of position responsibilities:
1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.
2) Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.
3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations.
4) Hearts the Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.
5) Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.
Essential Functions
- The ability to attend work predictably and regularly and to be punctual.
- The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
- The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
- The ability to work cooperatively with others.
- The ability to deal politely and professionally with customers and coworkers.
- The ability to perform several tasks at once.
- The ability to follow directions or instruction.
- The ability to maintain Lifeguard certification, must be current.
- The ability to use a computer to communicate, create, and access information.
- The ability to stand and walk for long periods of time.
- The ability to work in a fast-paced environment.
- The ability to lift and move ___ pounds.
- The ability to sit/stand/bend/stretch, etc.
- The ability to use hands to finger, handle, or feel and reach with the hands and arms
Physical Demands
Constantly - occupation requires this activity more than 66% of the time (5.5+ hours/day)
Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day)
Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)
Not Applicable - activity is not applicable to this occupation.
Physical Demands
Stand
x
Constantly
Frequently
Occasionally
Not Applicable
Walk
x
Constantly
Frequently
Occasionally
Not Applicable
Sit
Constantly
Frequently
x
Occasionally
Not Applicable
Handling/Fingering
Constantly
x
Frequently
Occasionally
Not Applicable
Reach Outward
Constantly
x
Frequently
Occasionally
Not Applicable
Reach Above Shoulder
Constantly
x
Frequently
Occasionally
Not Applicable
Climb
Constantly
x
Frequently
Occasionally
Not Applicable
Crawl
Constantly
Frequently
Occasionally
x
Not Applicable
Squat or Kneel
Constantly
Frequently
x
Occasionally
Not Applicable
Bend
Constantly
x
Frequently
Occasionally
Not Applicable
Lift/Carry
10 lbs. or less
Constantly
Frequently
x
Occasionally
Not Applicable
11 to 20 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable
21 to 50 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable
51 to 100 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable
Over 100 lbs.
Constantly
Frequently
x
Occasionally
Not Applicable
Push/Pull
12 lbs. or less
Constantly
Frequently
x
Occasionally
Not Applicable
13 to 25 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable
26 to 40 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable
41 to 100 lbs.
Constantly
Frequently
Occasionally
x
Not Applicable
Environmental Factors
Extreme Cold (non-weather)
Constantly
Frequently
x
Occasionally
Not Applicable
Extreme Heat (non-weather)
Constantly
x
Frequently
Occasionally
Not Applicable
Wet and Humid
x
Constantly
Frequently
Occasionally
Not Applicable
Loud Noise Level
Constantly
x
Frequently
Occasionally
Not Applicable
Other
Ability to Read
x
Constantly
Frequently
Occasionally
Not Applicable
Ability to Speak English
x
Constantly
Frequently
Occasionally
Not Applicable
Ability to Understand Verbal Directions
x
Constantly
Frequently
Occasionally
Not Applicable
Ability to Report to Work Regularly
x
Constantly
Frequently
Occasionally
Not Applicable
Ability to Report to Work on Time
x
Constantly
Frequently
Occasionally
Not Applicable
Ability to Work Safely
x
Constantly
Frequently
Occasionally
Not Applicable