Dutch Speaking CS for Virtual Reality & Augmented Reality Department
Mercier Consultancy is seeking a Dutch Speaking Customer Support Representative for our Virtual Reality & Augmented Reality Department! In this exciting role, you will be the first point of contact for our Dutch-speaking clients as they explore and engage with our cutting-edge virtual and augmented reality solutions. Your expertise and passion for technology will help ensure that clients have a smooth and enjoyable experience with our products.
Your responsibilities will include assisting clients with inquiries, troubleshooting technical issues, and providing guidance on our VR and AR products. You will play a vital role in maintaining high levels of customer satisfaction by delivering effective solutions and support. Join us as we shape the future of immersive technology!
Responsibilities
- Provide outstanding customer support to Dutch-speaking clients via email, chat, and phone
- Assist clients with inquiries regarding virtual and augmented reality products
- Troubleshoot technical issues and guide clients to effective solutions
- Maintain detailed records of client interactions and feedback
- Collaborate with technical teams to resolve complex issues
- Keep updated on the latest trends and technologies in virtual and augmented reality
Requirements
- Fluency in Dutch and English, both written and verbal
- Strong communication skills and a customer-focused mindset
- Basic understanding of virtual reality and augmented reality technologies is preferred
- Proven problem-solving abilities and a proactive approach to customer support
- Able to manage multiple tasks and prioritize effectively
- Experience in customer service or technical support is an advantage
- Passion for technology and a willingness to learn about new advancements in AR/VR
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...