Slovak Speaking Emergency Roadside Assistance - Athens, Greece

Patrique Mercier Recruitment JP is looking for dedicated individuals to join our Slovak-speaking Emergency Roadside Assistance team in Athens, Greece! This is a fantastic opportunity to support customers facing roadside emergencies while immersing yourself in the stunning surroundings of Greece. As a crucial member of our team, you will be responsible for delivering prompt and effective assistance to Slovak-speaking clients, ensuring their safety and peace of mind.

Responsibilities

• Respond to emergency calls from Slovak-speaking customers in a timely and professional manner.
• Evaluate the situation and provide clear guidance while coordinating with appropriate service teams.
• Provide compassionate customer support, ensuring clients feel secure and informed during distressing situations.
• Log all customer interactions and service requests accurately in the company database.
• Collaborate with local service providers to ensure efficient and swift response times.
• Engage in ongoing training to enhance your skills in customer service and roadside assistance techniques.
• Offer insights and suggestions for improving service effectiveness and enhancing customer satisfaction.

Requirements

• Fluent in Slovak and English, with strong verbal and written communication skills.
• Exceptional customer service skills with the ability to relate to clients in stressful situations.
• Capability to maintain composure under pressure and problem-solve effectively.
• Previous experience in customer support or emergency services is a plus.
• Proactive mindset with strong analytical and decision-making abilities.
• Dedication to providing high-quality service and maintaining customer trust.
• Flexibility to work varied hours, including nights and weekends.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )