Recreation and Rental Coordinator

Job Description

Job Description

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Recreation and Rental Coordinator to join our team!

Aspiria Fitness is a full-service fitness and wellness center serving the Aspiria campus and surrounding community. We offer a welcoming, professional environment with modern fitness equipment, group exercise classes, personal training, and wellness programs designed to support all fitness levels and lifestyles.

Who are we?

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.

Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.

Let’s do amazing things together!

Our Core Values:

Passion - We bring energy, enthusiasm, and dedication to everything we do.

Trust and Transparency - We foster open, honest communication and act with integrity in every interaction.

People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.

Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths.

Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.

Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role:

The Recreation Coordinator will provide leadership and oversight of the annual recreation program and rental calendars ensuring that robust services and offerings are implemented to meet the client and site goals. Responsible for participating in and assisting with all daily fitness center operations in order to ensure optimal performance of the Fitness Center. Interacts with members and staff to deliver a safe and welcoming environment for all. Provides safe, motivating, and effective individual and group exercise instruction with excellent customer service skills, strong communication skills, and the ability to motivate others in person and virtually. Provides excellent leadership, up-to-date quality training, and high energy motivation to members and participants in order to maximize participation, outcomes, and customer satisfaction. Responsible for communicating and upholding company standards.

CUSTOMER SERVICE

• Anticipate member needs and provide proactive service during peak and non-peak times

• Engage with members on a one-on-one basis, providing education, support and ensuring their safety

• Provide prompt response to medical emergencies and complete required documentation with proficiency

• Ensure proper and accurate membership processing procedures are followed

• Listen, cooperate, and be respectful towards all team members, members, and client(s)

• Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

• Be readily available to answer questions, assist members and support fellow team members

• Demonstrate proactive communication to keep General Manager informed of important program and client developments

RECREATION

• Work with the General Manager, and other team members, to develop, coordinate, and communicate the annual/quarterly recreation and rental calendar

• Lead the internal training of team members needing assistance and/or those interested in expanding their recreation and rental program planning skill set

• Hold all team members accountable for supporting the annual recreation and rental program calendar and provide ongoing recommendations for program improvement and/or enhancement

• Ensure program recreation plans are completed and on file, and programs are properly promoted, implemented, and evaluated

• Prepare recreation and rental programming content for site stats/utilization report and actively contribute to survey analysis and standard reports including monthly, bi-annual and annual reports, etc.

• Identify opportunities to network with client specific resources (such as HR, benefits, food service, onsite health clinic) to enhance overall site marketing and promotional reach

OTHER

• Provide individualized, safe, and effective exercise programs and comprehensive member services for all fitness levels

• Instruct safe and effective group exercise classes ensure class quantity is met based on contract requirements

• Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel

• Proactively define areas for self-development and identify the tools and resources needed to address those areas. Work with supervisor to determine the best resources available while meeting all the Elevation Health standards of your current position

• Meet and support objectives, goals and initiatives of the specific Elevation team

• Contribute new ideas, seek internal and external resources to support the goals of the teams

• Adheres to timelines, produces quality work, show initiative by taking on team responsibilities

• Attend and actively participate in team meetings

• Seek out internal/external resources and explore opportunities for professional growth

• Review company communications and complete action items by established due dates

• Other duties as assigned

What we are looking for:

• Certifications:

  • Education: Bachelors in Exercise Science or other related field

  • CPR/AED certification required

  • Personal training certification (NSCA, ACSM, NASM or ACE) required

  • Group exercise experience and certification preferred

  • Nutrition coaching certification preferred

• Experience:

  • Previous experience in personal training and teaching group exercise preferred

• Skills:

  • Excellent verbal/written communication, customer service, and presentation skills

  • Strong organizational skills and attention to detail

  • Excellent computer skills including Microsoft and Google Suite

• Other:

  • Maintain all required certifications throughout duration of employment

  • Show support for company values through participation in Elevation programs and meetings

  • Adhere to policies and procedure outlined in the Elevation Handbook

  • Adheres to site uniform policy/Elevation Health dress code

  • Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement

What We Offer:

• Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)

• Ancillary insurance benefits available after 1 year of employment

• Health Savings Account

• 401k participation after 1 year of employment (with up to 3% match)

• Paid Time Off (accrual based on tenure)

• Professional Development reimbursement available immediately (amount based on tenure)

• Extensive Training and Development Program

• Partnership with ISSA for CEUs and certification discounts

• Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!