Job Description
Job DescriptionDescription:
The Assistant Racquet Sports Professional position is responsible for assisting in all aspects of the tennis and pickleball program. This individual should maintain a professional and positive attitude at all times and thus provide a first-class experience for our members and guests.
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Teaching adult and junior lessons, clinics and groups
Summer Junior Tennis Camps
Proper use of point of sale software
Answer inquiries, Answer the phone promptly and politely, take court reservations, direct calls to appropriate areas, deliver messages, etc.
Assist members regarding scheduling and facility policies
Assist with daily tasks
Assist with keeping all areas of facility clean and organized
Requirements:
MINIMUM QUALIFICATIONS:
Ability to work with a wide variety of ages from pre-school thru adult
Flexible work schedule (i.e. nights, weekends, holidays) and willingness to work whenever necessary
Excellent communication skills - both verbal and written
Ability to maintain focus in a fast-paced environment
Excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our members, guests, visitors, spectators, and fellow team members
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and well-being of others
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 lbs. waist high
Will be required to stand for extended periods of time
Able to enter information on computers
Must comply with safety and health code standards
Must wear proper attire
Able to run/walk as needed
PREFERRED:
2 Years Teaching experience – Private club experience preferred
USPTA or USPTR Certified
Knowledgeable about Pickleball
Event management
Customer service experience