Norwegian Customer Service for a big streaming platform in sunny Greece

Location: Athens, Greece

Hours: Monday to Sunday between 11:00 and 23:00 (in shifts)

Salary: €1,500 per month (plus a monthly performance bonus of up to €145)

Apply now and receive a response within 2 working days!

About us

Work for one of the most prominent brands in the entertainment industry. The company offers a wide range of films, TV shows, and documentarie, reaching millions of subscribers worldwide. As a Customer Service Agent, you will ensure users enjoy the best experience. You’ll be part of a team that places a high value on customer satisfaction.

What will you do?

• You will support Norwegian-speaking subscribers via phone and chat
• Payment and subscription inquiries
• Streaming and content troubleshooting
• Navigating the company's app and website
• General questions about features and settings
  

You will provide an excellent user experience, helping subscribers get the most out of their service. Comprehensive training will be provided to expand your knowledge of the streaming service and technical support.

Requirements

• Norwegian language proficiency: C2 (fluent)
• English language proficiency: B2 (for internal communication and training
• Customer service experience is a plus, but not required
• Tech-savvy and comfortable with computers
• Excellent communication and problem-solving skills
• Passionate about TV shows, movies, and technology

Benefits

• Full relocation support to Greece (including flight tickets, 4 weeks of hotel accommodation
• Gross salary of €1,500 per month plus a performance bonus of up to €145 per month
• Flexible working hours: work in shifts Monday to Sunday between 11:00 and 23:00
• Complete training of 2 weeks to prepare you for the role
• Work in a multicultural environment with over 12,000 colleagues from 110+ countries
• Professional development and career advancement opportunities within the company

Application process:

Once you apply, you’ll receive a response within 2 working days. If there is a match, we will schedule a phone interview. If successful, we will present you. The application process consists of one or sometimes two interviews, and within 5 working days, you’ll know if you’ve been hired. We offer guidance throughout the entire process, including assistance with contract negotiations. After that, your exciting new career in Greece begins!