Assistant Community Manager

Job Description

Job Description

Position: Assistant Community Manager

Application Requirements: Resume, Cover Letter, and located in California

Job Description:

· Responsible for managing communities (portfolio) in an efficient and value enhancing manner that is consistent with the overall strategic plan for each community, facility or complex

· Accountable for all business, financial, and management aspects of the assigned communities including preparing, implementing and adhering to the approved strategic plan, a budget for the communities, developing and maintaining strong working relationships with residents, and supervising the day-to-day activities of the engineering, maintenance and other building staff as well as contract services

Hours & Location:

· Full-time (40 hours/week)

· Schedule: Monday - Friday

· Office is open 7:00 AM – 6:00 PM, a schedule can be set within these hours.

· Location: This is a remote work from home position, with a 90-Day probationary period.

Wages & Benefits:

· Starting Wage $25.00/hour.

· Medical: 75% coverage for yourself; dependents and spouse may be added to company plan but 100% of the cost to be covered by the employee.

· Sick Leave: Paid sick time will be accrued at a rate of 1 hour for every 36 hours worked Job Start

· Holidays: 5 scheduled holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, New Year’s Day) and 1 floating holiday which you may take at your discretion with approval

· Phone Reimbursement: $25 per month

· Vacation: 5 days after first year, 1 additional day added after each year worked

· 401K: Up to 3% matching 401K retirement plan after 1 year of service

Required Skills:

· Proficient in Microsoft office especially Word, Excel, and Outlook

· Proficient in database use

· Professional Writing Skills

· Excellent Customer Service

· Excellent Phone Skills

· Excellent Time Management

Preferred Skills:

· HOA or Community/Property Management

· Advanced in Microsoft Office especially Word, Excel, and Outlook

· Experience with Village Management Software (VMS)

Experience:

· At least 1 year in a position with Customer Service component (required)

· Any direct HOA or community/property management experience (preferred)

Duties:

• Homeowner Relations
• Communications regarding community governance, maintenance, billing, community amenities, community schedule, owner responsibility, etc.
• Positive, professional, and honest communication with all Homeowners, Tenants, Property Managers
• Legal & Risk Management
• Maintain community insurance, negotiate best policy
• Confer with Legal Counsel on community governance and collections
• Community Governance
• Perform compliance inspections per community’s governing documents
• Organize and facilitate community elections
• Develop new rules and regulations (in conjunction with legal counsel) and process per HOA law
• Prepare for and attend Board Meetings:
• Prepare Board meeting agendas
• Create Board packets
• Notetaking at Board meetings
• Develop action items from Board meetings
• Prepare Management Report
• Conduct Community Inspections
• Financial Management
• Process & approve invoices
• Review Monthly Financials
• Prepare Yearly Budget
• Ensure adherence to approved budget
• Review Reserve Study
• Facilities Management
• Manage Vendors:
• Procure, review, and summarize bids for projects
• Approve quotes
• Review vendor insurance, licenses, and certifications
• Review and schedule regular vendors and project vendors
• Evaluate all vendor work completed on community
• Community Inspections
• Maintain schedule for preventative maintenance

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• CMCA (Preferred)

Location:

• California (Required)

Work Location: Fullerton, California