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Dutch Speaking Consultant for Business Software & CRM Solutions Department

Mercier Consultancy
locationAthens, Greece
PublishedPublished: 6/14/2022
Customer Service
Full Time

Mercier Consultancy is searching for a talented Dutch Speaking Consultant to join our Business Software & CRM Solutions Department. In this important role, you will assist Dutch-speaking clients in effectively utilizing our business software and CRM solutions, ensuring they achieve optimal performance in their operations and customer management strategies.

Your primary responsibilities will include providing expert guidance on product features, conducting training sessions, and addressing client inquiries. Your support will be crucial in helping clients leverage our technology to enhance their productivity and customer relationships.

Responsibilities

  • Assist Dutch-speaking clients with inquiries related to business software and CRM solutions
  • Provide personalized recommendations to help clients select and implement the right solutions
  • Conduct product demonstrations and training sessions to ensure clients effectively utilize the software
  • Troubleshoot issues and provide timely and effective solutions
  • Maintain accurate records of client interactions and support requests
  • Collaborate with internal teams to relay client feedback and facilitate enhancements to our offerings
  • Stay updated on industry trends and developments in business software and CRM technologies

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Strong communication skills with a dedication to delivering exceptional customer service
  • Experience or familiarity with business software and CRM solutions is advantageous
  • Analytical thinking and problem-solving skills to assess and respond to client needs
  • Ability to manage multiple tasks effectively in a dynamic environment
  • A team-oriented mindset with a proactive approach to client interactions
  • Prior experience in consulting or customer support is a plus but not mandatory

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

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