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<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Front Desk Agent

<h3>Job Description</h3>
Job Description
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
We offer rewarding career opportunities that include:
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program</li>
</ul>
Our community is looking for a Concierge to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required.</li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li>
<li>Greets residents and visitors. Answers inquiries and gives directions.</li>
<li>Collates brochures for the marketing department.</li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li>
<li>Maintains and keeps desk and entry area neat and organized.</li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li>
<li>Maintains resident forms for miscellaneous credits.</li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

Concierge - Rotating Weekends

<h3>Job Description</h3>
Job Description
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.
Key Responsibilities:
1. Guest Greeting and Seating:
<ul>
<li>
Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
</li>
<li>
Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
</li>
<li>
Escort guests to their tables, presenting menus, and providing any necessary assistance.
</li>
<li>
Seat guests according to seating charts and server rotation, optimizing table turnover.
</li>
</ul>
2. Reservation Management:
<ul>
<li>
Take and confirm reservations over the phone or through the restaurant's reservation system.
</li>
<li>
Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.
</li>
<li>
Communicate special requests and guest preferences to servers and kitchen staff.
</li>
</ul>
3. Guest Assistance:
<ul>
<li>
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
</li>
<li>
Assist guests with coat check, if applicable.
</li>
<li>
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
</li>
</ul>
4. Communication and Coordination:
<ul>
<li>
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
</li>
<li>
Relay any important guest information to the appropriate team members.
</li>
<li>
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
</li>
</ul>
5. Waitlist Management:
<ul>
<li>
Keep track of waiting guests and notify them when their tables are ready.
</li>
<li>
Communicate waitlist status and estimated wait times to waiting guests.
</li>
</ul>
6. Cleanliness and Organization:
<ul>
<li>
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
</li>
<li>
Ensure menus, promotional materials, and other items are in good condition and readily available.
</li>
</ul>
Qualifications:
<ul>
<li>
Excellent customer service and communication skills.
</li>
<li>
Friendly and outgoing personality with a positive attitude.
</li>
<li>
Strong organizational and multitasking abilities.
</li>
<li>
Ability to remain calm and professional in high-pressure situations.
</li>
<li>
Familiarity with reservation systems or software is a plus.
</li>
<li>
Previous host/hostess experience is preferred but not required; training will be provided.
</li>
</ul>
Physical Requirements:
<ul>
<li>
Ability to stand, walk, and move around the restaurant for extended periods.
</li>
<li>
Occasionally lift and carry items up to 20 pounds.
</li>
<li>
Flexibility to work evenings, weekends, and holidays.
</li>
</ul>
 
This position is classified as non-exempt under applicable wage and hour laws and is eligible for overtime compensation in accordance with applicable regulations. 
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.

Host

<h3>Job Description</h3>
Job Description
Essential Functions:
• Warmly greet all guests. • Ensure the safety of all guests and guests’ belongings. • Ensure cleanliness of cabins/homes according to daily assignments and standards. • Prepare/clean cabins/homes for all guests by removing all trash, changing all bed linens and bathroom items, cleaning and disinfecting bathroom area, replenishing guest room items, dusting common areas in room and sweeping/mopping room. • Clean assigned public areas. • Must have flexible availability in scheduling to include weekends and holidays. • Position requires bending, reaching, kneeling and pushing/pulling to perform duties. • Other duties as assigned by Management.
 Physical Requirements: These physical demands represent the physical requirements necessary for a team member to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of this position.
• Must be able to lift, push, pull, and carry a weight of 25lbs • Must be able to work walking and or standing continuously for a period of 8 hours • Team member may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl • Team member is often required to sit and use his or her hands and fingers to handle or feel • Vision abilities required by this job include close vision • Team Member must talk and hear
 Qualifications, Education, Experience, Skills and Abilities • High school diploma or equivalent preferred • Prior experience in cleaning position preferred • Excellent guest service and communication skills • Excellent follow up and attention to detail skills required • Passion and excitement for the hospitality/service industry • Ability to work in high paced environment • Strong ability to Multitask • must be able to work well with others in a diverse working environment.

ROOM ATTENDANT

<h3>Job Description</h3>
Job Description
Chautauqua Institution owns and operates the Chautauqua Hotel Company, a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. 
About Your Compensation 
 Compensation for this position starts at $16.00/Hour and with demonstrated experience and qualifications, candidates may earn up to $18.00/Hour + tips.
About Your Work Day
<ul>
<li>Clean hotel rooms as assigned while ensuring the standards of cleanliness/safety with direction from the Hotel General Manager, Director of Lodging &amp; Sales, Executive Housekeeper, and/or Housekeeping Supervisor(s). </li>
<li>Complete daily room assignments and checklists efficiently by completing cleaning tasks from high to low priority within allotted minutes per room without compromising quality.</li>
<li>Stock wheeled cart with cleaning supplies using the designated sign-out procedure. Fill and label chemical cleaning products as necessary. Transport cleaning supplies and linens/towels to assigned area. </li>
<li>Execute specific procedures for cleaning hotel rooms during an overnight stay and check out.</li>
<li>Pick up trash/debris, vacuum, empty wastebasket, and transport waste to the disposal area.</li>
<li>Scrub and disinfect bathrooms using designated chemical products, including floor, sinks, toilets, bath/hot tubs, and showers. Polish wooden fixtures, including desks, dressers, and nightstands. </li>
<li>Remove bed linens with guest check out (or on guest request) and replace them with laundered linens–no exceptions. </li>
<li>Replenish supplies/toiletries and communicate product needs to the manager or supervisor. </li>
<li>Report room maintenance issues, property damages, or safety concerns to the supervisor for resolution. </li>
<li>Follow outlined procedures to report/log lost guest items for prompt return. </li>
<li>Adhere to procedures for the use of chemical cleaners to maintain safety standards and prevent damage. </li>
<li>Comply with OSHA’s Blood Borne Pathogen and Hazard Communication/Safety Data Standards, including proper use of protective equipment when cleaning up potentially infectious materials and/or using cleaning chemicals. </li>
<li>Interact positively with guests, anticipate needs, and respond promptly to answer questions or resolve concerns. </li>
<li>Establish and maintain cooperative, productive working relationships with team members. </li>
<li>Maintain regular communication with the Executive Housekeeper, Housekeeping Supervisors, Front Desk Manager, and/or Front Desk regarding the status of hotel rooms.</li>
<li>Actively participate in team meetings and training/development programs, including sharing expertise with new hires.</li>
<li>Report work-related injuries immediately to manager/supervisor and Human Resources using appropriate Injury Report, even if not seeking medical attention. </li>
</ul>
About the Referral Program
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. 
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business need and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
While you will confirm your final schedule with management at the time an interview and offer of employment, you should generally anticipate the following schedule options for this position: 
Typically work eight-hour shift; Shifts can range from 8:00a.m. - 4:30p.m. or 2:00p.m. - 10:30p.m. for a total of 30-40 hours per week. Part-time work is available pre/post season. Must be able to work any day of the week including holidays and weekends. Scheduled hours will include evenings, weekends, and holidays based on business needs. 
About Living on the Grounds
No employer-provided housing is available for this position, including onsite and off-grounds options. Applicants should plan to secure independent housing or reside within a commutable distance. 
About Chautauqua Institution 
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food &amp; beverage, conferencing, and events organization. 
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. 
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. 
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Room Attendant (The Athenaeum Hotel)/Seasonal Employment

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Front Desk Concierge in Valley Stream, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants, providing exceptional customer service and helping to deter security-related incidents. Your role involves monitoring access control, managing visitor entry, and maintaining a welcoming atmosphere while upholding our values of teamwork, integrity, and putting people first. 
Position Type: Part Time
 Pay Rate: $17.75 / Hour 
Job Schedule:
DayTimeMon03:00 PM - 10:00 PMTue03:00 PM - 10:00 PMWed03:00 PM - 10:00 PMThur03:00 PM - 10:00 PM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to clients, visitors, and tenants at the front desk by following security-related procedures and site-specific policies in a commercial real estate location.</li>
<li>Monitor access points and verify identification for individuals entering the building to help to deter unauthorized access.</li>
<li>Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.</li>
<li>Maintain detailed records of daily activities, incidents, and/or unusual occurrences as required by Allied Universal and client policies.</li>
<li>Assist with visitor management, including logging guests and issuing visitor passes as needed.</li>
<li>Communicate professionally with building staff, contractors, and/or emergency personnel as situations arise.</li>
<li>Support emergency response activities from the front desk, including alerting appropriate personnel and providing instructions to occupants when necessary.</li>
</ul>
Minimum Requirements:
<ul>
<li>Customer service experience is preferred.</li>
<li>Access control or badge experience is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1501074

Security Officer - Front Desk Concierge

<h3>Job Description</h3>
Job Description
Hotel Maintenance Technician (Line Engineer) 
 
SUMMARY:
Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel under the direction of Engineering Management. Continually work towards and support the improvement of engineering service to both guests and associates.
 
RESPONSIBILITIES:
<ul>
<li>Report to work on time and in full uniform.</li>
<li>Train and instruct other members of the staff through sharing of knowledge and skills.</li>
<li>Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.</li>
<li>Keep accurate completion and task records in the project files. Set an example of continuous self-development.</li>
<li>Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including lamps, air conditioners and cosmetic items.</li>
<li>Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel. See that all tools used are returned to the shop and secured in proper storage area.</li>
<li>To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.</li>
<li>Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.</li>
<li>Have a working knowledge of fire sprinkler and emergency power systems. Observe and analyze energy and utilities usage in the hotel and on the grounds.</li>
<li>Look for ways to conserve energy and report any ideas to the Engineering Management.</li>
<li>Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency.</li>
<li>To act as quickly and responsibly as possible to return the building to its normal operating status. To inform Engineering Management of any such emergencies.</li>
<li>Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to create a safe work environment for others.</li>
<li>Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate action to correct any hazardous conditions found.</li>
<li>Read, log, track, and interpret readings from meters, gauges, and other measuring units.</li>
<li>Maintain a thorough log of each day’s activities and problems that occur and to ensure this information is passed on to other shifts.</li>
<li>Clean all engineering areas as directed by Engineering Management.</li>
<li>Work in a neat and efficient manner, keeping work areas clean and well organized. </li>
<li>Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager. </li>
<li>Complete all work assigned in a safe and professional manner. Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order. </li>
<li>Follow up on any items that may be on back order. Keep supervisor updated on assignments. </li>
<li>Provide training and technical advice to other engineers as needed or requested. </li>
<li>Maintains a working knowledge of all federal, state, and local laws, codes, and regulations. </li>
<li>Maintains a professional image at all times. </li>
<li>Maintains the hotel facility and related equipment in a safe and efficient manner. </li>
<li>Provides for a safe work environment by following all safety and security procedures and rules. </li>
<li>Reads, learns, understands, and refers to the Standard Operating Procedures. </li>
<li>Each associate will be required to follow the rules as found in the M&amp;R Employee Handbook. Performs other duties as assigned by management, of which employee is capable of performing</li>
</ul>

Hotel Maintenance Technician - NYC Wall Street

<h3>Job Description</h3>
Job Description
Hotel :
Norfolk Sheraton777 Waterside DriveNorfolk, VA 23510Full timeCompensation Range : $16.00 - $16.80
Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
Job Description
What You Will Do
<ul>
<li>Work the overnight shift (11 PM - 7 AM) as the go-to team member for guest needs, questions, and check-ins.</li>
<li>Balance the books nightly-post revenues, reconcile ledgers, and make sure every penny has a home.</li>
<li>Handle guest requests and complaints calmly and professionally (even at 3 AM).</li>
<li>Manage reports, paperwork, and financial summaries like a night owl with a calculator.</li>
<li>Keep things secure and confidential-you're the trusted closer of the day's business.</li>
</ul>
What We Are Looking For
<ul>
<li>Front office experience (6+ months) - You've been behind the desk before and know how to keep things running solo.</li>
<li>Basic accounting knowledge - Posting revenues and balancing reports doesn't scare you (you might even enjoy it).</li>
<li>High school diploma or equivalent - Strong communication and math skills help you succeed in this key role.</li>
<li>Tech savvy with Excel and property systems - You're not just good with guests-you're good with spreadsheets too.</li>
<li>Able to work overnight shifts reliably - This role is for true night owls who like quiet lobbies and clean ledgers.</li>
</ul>
Why Atrium:
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
___________________________________________
 
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Night Auditor

<h3>Job Description</h3>
Job Description
 
Administrative Assistant/ Front Desk 
Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually
 
About the Role
The Administrative Assistant / Front Desk position serves as the first point of contact for clients and visitors to the Center for Personal Financial Health (CPFH). CPFH advances economic stability and wealth-building through three core program areas: Care Coordination, Financial Inclusion, and Workforce Development, as a part of the Program Department.
This role is critical to ensuring a welcoming, organized, and well-coordinated front-of-house experience. The Administrative Assistant/ Front Desk provides administrative support across all CPFH programs, supports intake and triage, manages scheduling and front desk operations, and helps ensure smooth daily office functionality. The position reports directly to the Senior Director of Program Operations, works closely with CPFH leadership and program staff across programs.
Key Responsibilities: 
Front Desk &amp; Client Engagement
<ul>
<li>
Serve as the first point of contact for all clients and visitors, providing a warm welcome and overview of CPFH services.
</li>
<li>
Answer phones, respond to inquiries, route calls appropriately, take messages, and check voicemail daily.
</li>
<li>
Schedule first-time and follow-up appointments, including reminder and confirmation calls.
</li>
<li>
Assign participants to appropriate staff, track no-shows, and reschedule appointments as needed.
</li>
<li>
Conduct follow-up outreach via phone or email to thank participants and share upcoming events and survey clients on their experience. 
</li>
</ul>
Administrative &amp; Program Support
<ul>
<li>
Provide administrative support across CPFH programs, including Care Coordination, Financial Inclusion, Workforce Development, Tax Preparation, and Operations.
</li>
<li>
Maintain daily sign-in sheets, electronic intake trackers, and internal touch-point logs.
</li>
<li>
Order and manage office supplies for all CPFH programs
</li>
<li>
Maintain and update bulletin boards and program materials.
</li>
<li>
Support file maintenance, document shredding, and basic record-keeping. Assist with event support and outreach activities held on the Restoration Plaza campus.
</li>
</ul>
Operational Support
<ul>
<li>
Open and close CPFH offices daily.
</li>
<li>
Maintain office readiness and organization during business hours (Monday–Friday, 9:00 AM–5:00 PM).
</li>
</ul>
Other
<ul>
<li>
Perform additional duties as assigned to support CPFH operations and organizational needs.
</li>
</ul>
What you bring to the role:
<ul>
<li>
Bachelor’s degree with at least 1 year of social service experience or High school diploma/equivalency with 1+ year of social service or customer service experience.
</li>
<li>
Experience working in fast-paced, high-volume environments.
</li>
<li>
Knowledge of community resources and experience working with underserved populations.
</li>
<li>
Strong written and verbal communication skills.
</li>
<li>
Excellent organizational, documentation, and time-management skills.
</li>
<li>
Ability to work independently with professionalism, discretion, and strong boundaries.
</li>
<li>
Commitment to confidentiality and ethical standards.
</li>
<li>
Cultural sensitivity and experience working with diverse communities.
</li>
<li>
Proficiency with Google Workspace, Microsoft Word, and calendar systems.
</li>
<li>
Experience with data systems and intake or tracking platforms preferred. 
</li>
</ul>
Salary Range: $21.97-$23.07
What We Offer: Health, dental, and vision coverage; 12 paid holidays; 4 weeks PTO; paid sick leave; 403(b); commuter benefits; employee assistance program; employee discounts; and additional leave benefits.
Application Process:
Please include a resume and cover letter outlining your interests and qualifications when applying for this position. (may include other requirements, e.g writing samples, graphic design samples, etc.)
 
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Bedford Stuyvesant Restoration Corporation, its board members, President &amp; CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.

Administrative Assistant/Front Desk

<h3>Job Description</h3>
Job Description
Chautauqua Institution owns and operates the Chautauqua Hotel Company, a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. 
About Your Compensation 
Compensation for this position starts at $16.00/Hour + Tips and, with demonstrated experience and qualifications, candidates may earn up to $17.50/Hour. + Tips 
About Your Work Day
<ul>
<li>Welcome guests arriving and acknowledge guests departing to/from the Athenaeum Hotel.</li>
<li>Control guest and vehicle traffic at the entrance/front circle of the hotel to allow for a continuous flow of checking out/in.</li>
<li>Provide professional and safe valet service of personal vehicles for guests and ensure no damage to vehicles.</li>
<li>Transfer luggage to/from hotel rooms and vehicles by hand or with baggage carts to assist guests.</li>
<li>Deliver room service, champagne, and other guest requests to hotel rooms as directed by Front Desk or Housekeeping.</li>
<li>Empty water from the ice chest on the 2nd and 3rd floor, replace with fresh ice each shift. </li>
<li>Acknowledge and interact positively with guests, anticipate guest needs, and respond promptly to answer questions.</li>
<li>Act as a runner to receive and transport various materials/supplies for all departments at the Athenaeum Hotel.</li>
<li>Use radio protocol to respond to calls for luggage assistance and pick up/delivery.</li>
<li>Assist housekeeping and laundry as needed.</li>
<li>Establish and maintain cooperative, productive working relationships with team members and management. </li>
<li>Actively participate in team meetings and training/development programs, including sharing expertise with new hires.</li>
<li>Report vehicle accidents or other damage immediately to management and follow designated procedures to complete an accident report for insurance purposes and/or cooperate with the Chautauqua Institution Safety and Security Department.</li>
<li>Report work-related injuries immediately to management and Human Resources using appropriate Injury Report. </li>
</ul>
About the Referral Program
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule 
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. 
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: 
Schedules are typically eight-hour shift with a start time that varies between 7:00 a.m. and 3:00 p.m. for a total of 16-40 hours per week.  The schedule will be dependent on seasonal hours of business, sales volume, and employee status (full-time/seasonal or part-time/seasonal).  Scheduled hours may include evenings, weekends, and holidays based on business needs.  Part-time work is available pre/post the summer season (mid-April to late-October).  
About Living on the Grounds
No employer-provided housing is available for this position, including onsite and off-grounds options. Applicants should plan to secure independent housing or reside within a commutable distance. 
About Chautauqua Institution 
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food &amp; beverage, conferencing, and events organization. 
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. 
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

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